Job Information
Mobile Medical Response Claims/Billing Specialist in Saginaw, Michigan
Description
Essential Duties:
- Know and support the Mission Statement, Policy/Procedures and standards of MMR.
- Proficient with billing and prebilling the following insurances: Medicare, Medicaid, BCBS, and Commercial including auto hospice etc.
- Verify coverage through C-Snap, Web Denis, and Trizetto.
- Utilize hospital websites to obtain insurance information.
- Verify coverage and auto insurance for claim/billing information over the phone, as necessary.
- Obtain authorization number and record the authorization number in the required field, prior to prebilling the claim.
- Contact patient for insurance information when correct information is not initially provided.
- Review Physician's Certification Statement (PCS) for proper signature, medical necessity, and completeness.
- Obtains repetitive Physician Certification Statement (PCS) when needed 14 days prior to the expiration of a current PCS.
- Proficiently verify all insurances that relate to the claim.
- Verify and correct patient demographic information.
- Add CMS signature when obtained.
- Maintains HIPAA compliance.
- Pre-bill all emergency and non-emergency claims.
- Understand proficiently Tier 1/Tier 2, ALS 1 with and w/o ProQA/EMD) ALS 2, SCT/Neonate/Emergency and nonemergency transports and how these assist in determining the charges.
- Understand proficiently EMT-Basic, EMT-Paramedic, Specialty Care Transport (SCT) trained staff.
- Places claim in appropriate schedule i.e., Auto 1/Neonate 1/Care/Caid, etc.
- Maintain HIPAA compliance.
- Follows up on claims within 30 days after being sent to the payer.
Medicare/Medicaid follow-up:
- Complete Medicare requests, process follow up rejections/denials and appeals for Medicare and Medicaid claims.
- Process Medicare and Medicaid refunds.
- Follow-up on lacking Medicare Signatures via mail/phone calls.
- Resubmit accounts when new or corrected information is obtained from the caller or payer.
Blue Cross Blue Shield (BCBS) follow-up:
- Complete BCBS/Patient Care Report (PCR) information requests.
- Process BCBS rejections/denials.
- Process BCBS refunds.
Commercial follow-up/Patient Pay
- Follow-up with commercial payers including auto.
- Assists Patient Pay follow up as necessary.
- Process commercial insurance and patient payment refunds.
Perform other duties as assigne