Experience Inc. Jobs

Position: Care Coordinator

Reports to: Administrator/Alternate Administrator

Revised: 09/09/2024

Job Summary:

Demonstrate strong leadership, communication, and writing skills. Ensure the agency's policies and procedures are followed. Comply with state and federal laws as applicable and mandated.

Qualifications/Educational Requirements:

• Minimum of one year of managerial or supervisory experience in a personal assistance agency or related healthcare programs (hospital, home health, nursing facility, or hospice).
• Work positively and favorably with participants, families, and staff.
• Ability to relate positively and favorably with participants and staff.
• Demonstrate strong oral, written communication, and documentation skills.

Responsibilities/Essential Job Functions:

Employee must be able to perform the following essential job functions with or without reasonable accommodations:

• Assess and document if the participant's needs are within the scope of personal care services.
• Refer participants whose needs exceed personal care services to licensed healthcare professionals or alternative services.
• Collaborate effectively with the team.
• Coordinate participant care. *
• Understand and manage the admission process and plan of care. *
• Schedule and coordinate participant visits and services.
• Supervise field staff when needed. *
• Provide in-service education as directed by the Administrator.
• Attend seminars, workshops, and self-study programs to enhance skills (e.g., leadership, communication, geriatric care).
• Conduct initial home care visits and re-evaluate participant needs and progress as necessary. *
• Notify physicians of any changes in the participant's condition. *
• Oversee and monitor all participant care and services. *
• Complete paperwork efficiently and on time. *
• Maintain accurate participant records per agency policy. *
• Follow infection control policies both in the office and in the field. *
• Ensure high-quality care for participants according to policies and procedures. *
• Participate in the on-call schedule. *
• Contribute to quality improvement programs.
• Perform daily caregiver duties, including personal care and support, as part of participant care coordination.

Work Environment and Physical Requirements:

The following work environment and physical demands are representative of those an employee will need to perform the essential functions of this job with or without reasonable accommodations.

Physical Elements:

• Clear communication abilities, with or without reasonable accommodation.
• Adequate vision, with or without reasonable accommodation, to review various materials.
• Manual dexterity, with or without reasonable accommodation, to operate equipment such as computers and telephones.
• Physical mobility and reflexes to safely lift or move items as needed for the position.
• Ability to efficiently function in an office environment and travel to field sites as required.

Environmental Elements:

• Essential Job Function

• Office environment with moderate noise levels, controlled temperature, and no exposure to hazardous substances.

• Interaction with staff, participants, and representatives in enforcing policies and procedures.
• Travel to participant homes with varying conditions, including clean, comfortable environments or cluttered, dirty spaces with uncomfortable temperatures.

Acknowledgment:

By signing below, I confirm that I have read and understand the job des