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Job Description

Day to Day

• General system maintenance and support

• System patching and maintenance events

• Virtual machine deployment using templates

• Ticket queue management and resolution

• Customer support and follow-up

• Collaboration with internal Service Desk

Key Responsibilities

• Execute routine system maintenance and patching events

• Deploy virtual machines using VMware templates

• Manage and resolve support tickets efficiently

• Provide technical support to internal employees

• Update technical documentation and knowledge articles

• Maintain virtual server environments

• Perform security patches and updates

• Create and update documentation for new platforms

Work Environment

• Collaborative team environment

• Work closely with internal Service Desk

• Focus on maintenance and support tasks

• High-volume ticket environment

These temporary positions require immediate effectiveness and the ability to contribute to maintenance operations from day one. The successful candidates will play crucial roles in maintaining system stability while enabling the core team to focus on strategic projects.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Company Overview

We are a growing IT team consisting of 4 system administrators (2 focused on AS400, 2 on general systems) and a System Administrator Manager. As our deployment and maintenance volume increases, we need additional support to allow our core team to focus on critical project work.

Position Overview

We are seeking two temporary System Administrators to support our team with maintenance and operational tasks. These roles will focus primarily on system maintenance, support tickets, and day-to-day operations, enabling our project team to concentrate on new initiatives.

Required Skills & Qualifications

• Intermediate-level System Administrator experience

• Strong VMware expertise, specifically:

- Virtual machine deployment

- Template management

- General VMware administration

- Server administration experience

• Cloud platform knowledge

• Microsoft 365 suite administration

• Experience writing technical documentation and knowledge articles Nice to Have

• Experience with SalesForce ticketing system

• Familiarity with Ivanti or Salesforce ticketing system

• Additional cloud infrastructure experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.