Experience Inc. Jobs

Job ID Number

R4140

Employment Type

Full time

Worksite Flexibility

Remote

Job Summary

We are looking for a motivated Supplier Management Specialist ready to take us to the next level! If you have clerical and customer service skills, and are looking for your next career move, apply now.

Job Description

We are looking for a Supplier Management Specialist to be responsible for reviewing applications for various contracts and ensuring the compliance documents throughout the lifecycle. This position will be full-time and remote .

What You'll Do

Customer Facing:

• Review Vendor Applications per state contracts within the supplier Management Portal (ServiceNow)

• Registration, enrollment materials, documentation updates

• Provides customer service through contact questions

• Vendor Management System (VMS) related to supplier activations and compliance maintenance

• Helpdesk Support for technical assistance to utilize the supplier management portal

• Perform password resets

• Provide VectorVMS® mentoring/training

• Assist with VectorVMS® functionality issue resolution

• Assist with ServiceNow functionality issue resolution

• Work to build and maintain a positive customer reputation

Internal Facing:

• Work alongside internal groups by delivering goals and providing updates

• Collaboration with Accounts Payable

• Payment term changes

• Address changes

• Suppler sub setups for state clients

• Insurance compliance

• Collaboration with Account Managers

• Provide Status Updates promptly

What You'll Need

Required:

• Associate’s Degree or 5+ years of related experience

• Ability to do a detailed requirement analysis of suppliers' current state and map our solution to meet their desired state

• Analyzing, researching, and routine problem-solving skills

• The ability to handle multiple implementations at a time would be desirable

• Experience working in an office environment and performing basic clerical functions such as filing, maintaining records, and completing routine forms and tasks

• Basic computer skills including the ability to utilize tools in support of CWS contracts

• Ability to prioritize and complete multiple tasks concurrently

• Organizational skills

• Attention to detail

Preferred:

• ServiceNow experience

• VectorVMS experience

• Workday experience

• MS Office including Word and Excel experience

• Microsoft Teams experience

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.