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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

In this exciting role you will be responsible for managing programs in the Systems, Technology, Engineering, Product and Network (STEPN) organization. Responsibilities include planning, organizing and managing largescale IT/Network projects with significant complexity and unique requirements. You will ensure that projects are completed on time within scope and within budget. You will work closely with various departments to meet project objectives and deliver high quality results. Scope will encompass but is not limited to Lumen's global infrastructure focusing on simplification and modernization to transition network and systems to a common architecture supporting go forward services seamlessly across its footprint. You will have a direct impact on driving operational and cost efficiencies across the business.

The Main Responsibilities

• Responsible for the planning execution and closing of Systems Development related projects ensuring alignment with business goals and objectives

• Develop comprehensive project plans including scope timelines resource allocation and risk management

• Monitor project progress identify potential issues and implement corrective actions as needed

• Manage project budgets ensuring financial accountability and cost control as well as benefit tracking and reporting

• Collaborate with cross functional teams including IT Product Development Service Delivery and Service Assurance to achieve project milestones

• Act as the primary point of contact for all project related issues and inquiries

• Develop and maintain comprehensive strategic project plans to manage resources to ensure proper task alignment and sequencing identify critical path and drive cross organizational alignment

• Facilitate regular and ad hoc project team meetings to keep resources on track to bring responsible parties together to solve issues and to provide a forum for team discussions

• Track and report regularly on program status and performance using appropriate systems tools and techniques Basic Program status to Executive level reporting

• Perform risk assessments regularly implement risk mitigation strategies or recovery plans and communicate and/or escalate issues to Leadership

What We Look For in a Candidate

• Requires Bachelors degree and related experience or 10+ years of experience working with complex technical architecture and systems solutions for networks

• Ability to lead disciplined innovative strategic or tactical planning with other internal technical stakeholder groups

• Proficiency in Microsoft Excel, PowerPoint, Microsoft Project, Visio, and Word

• Knowledge of project management PMI standards and processes

• Knowledge of various aspects of a development process including but not limited to Requirements Gathering, Planning Design, Coding, Test, Deployment, Documentation

• Familiarity of various process methodologies e.g. Scrum@Scale, SAFe, Waterfall, Kanban

• Advanced time management organizational and analytical skills

• Excellent oral, written and interpersonal skills

Preferred

• Knowledge of engineering infrastructure software development and system integration

• Experience with software application consolidation programs

• Strong problem solving and decision making abilities

• Ability to manage multiple projects simultaneously and prioritize tasks effectively

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI

$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 336207

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

12/30/2024