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System One Human Resources (HR) Resolution Specialist in Sabine Pass, Texas

Human Resources (HR) Relations Specialist

(Field Dispute Resolution Specialist)

Sabine Pass, TX

System One is seeking a Field Dispute Resolution Specialist for a 6–12-month contract opportunity with potential for permanence in Sabine Pass, TX.

Field Dispute Resolution Specialist Responsibilities:

  • Encourages the use of DRP at the jobsite.

  • Responds to calls assigned by the Dispute Resolution Team/DRP Field Advisor II and investigates employee concerns that arise at the jobsite.

  • Works closely with the Dispute Resolution Team, to provide confidential and neutral assistance to employees regarding employee concerns by facilitating amicable solutions.

  • Educates employees on policies, procedures, and practices, providing confidential consultations and coordinates with the Dispute Resolution Team in offering options for conflict resolution such as a Resolution Conference or Internal Review Panel (Step 3).

  • Advocates fairness and investigates internal employee complaints such as Unfair Treatment, Harassment and Discrimination.

  • Enters investigation notes and findings on employee issues into the Dispute Resolution database.

  • Prepares documents, reports, and correspondence and identifies patterns and problem areas and makes recommendations to the Dispute Resolution Field Coordinator Lead on areas for improvement.

  • Advises on and explains relevant state and federal rules, regulations, and procedures to management team.

  • Provides coaching and guidance to Managers and Supervisors regarding employee issues, to include Hiring and Terminations.

  • Provide training and guidance to jobsite on culture, policies, and procedures, particularly those related to employment law (such as EEO, FMLA, ADA, ADEA, etc.).

  • Under the direction of the Dispute Resolution Team, assists with the investigation of Charges by EEOC, Human Rights Commission, etc.

  • Attend weekly Foreman Meetings and train on how to write reprimands, complete Employee Separation Reports (ESR), and answer questions about employee issues.

  • Attend monthly safety meetings.

  • Review ESRs making sure separations are appropriate (i.e. employees being ROFd while they are on a protected leave).

    Field Dispute Resolution Specialist Requirements:

  • High degree of Ethical Practice.

  • Bilingual strongly preferred but not required.

  • Ability to analyze and work through critical situations.

  • Prefer some knowledge of applicable state and federal employment and labor laws.

  • Strong communication and written skills.

    Ability to work a flexible schedule per project needs. (days/nights/weekends)

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.