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eProductivity Software Senior Professional Services Consultant - Print (iQuote) in São Paulo – SP, Brazil


eProductivity Software (ePS), headquartered in Pittsburgh, PA ,  is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity's integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With several offices worldwide and over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is our deeply held philosophy that eProductivity Software succeeds when our customers thrive. For more information, visit us at www.epssw.com .

eProductivity Software is looking for a Professional Services Consultant to join our LATAM team and provide professional services to new and existing eProductivity Software customers, within our Printing Services Team. Services can include implementation, analysis, documentation, development, as well as diagnosing and resolving software, operating system, network, database, and other issues. Services are provided both our customer site, also through via phone, email, and the Internet. This position will sit remotely anywhere in Brazil near a major airport.

What you will do:

  • Develop and deliver Consulting Services for the estimating and planning functionality within the eProductivity Software Enterprise print solution.

  • Develop and maintain standardized training documentation and supporting materials.

  • Ensure any client issues are identified quickly, forwarded to the proper resources, and resolved in a timely manner to ensure key project milestones are met.

  • Work with eProductivity Software clients to analyze and interpret business requirements, provide customized solutions within the core product while offering industry best practices.

  • Provide ERP and industry specific knowledge transfer utilizing eProductivity Software consulting methodology and documentation.

  • Assist teammates with issues to ensure project objectives are being met.

  • Be an Ambassador of eProductivity Software!

Position Requirements:

  • Possess a Bachelor’s Degree in Computer Science Printing, or equivalent experience.

  • Experience delivering software implementations

  • Possess printing industry experience/knowledge

  • Possess excellent organization, communication, written, and problem-solving skills

  • Possess excellent presentation skills

  • Are experienced with Enterprise Resource Planning / Management Information Systems

  • Are experienced with computer operating systems

  • Are experienced with relational databases

  • Can manage multiple priorities and multi-task

  • Have a working knowledge of Client/Server architecture

  • Ability to travel up to 60%

  • A Strong knowledge of the following within the Print industry would be considered an asset:

  • Estimating

  • Planning

  • Scheduling

  • Production

  • Knowledge and experience with the following EPS software would be considered an asset:

  • iQuote

  • iPlan

  • PrintFlow

  • Monarch Foundation

At ePS, we are a global team that solves unique business challenges for our customers worldwide. We believe in and are committed to fostering an inclusive workplace where our rich diversity fuels continuous innovation and success, valuing everyone's expertise and unique perspective. Our commitment to our customers and to an inclusive culture will be evidenced through our actions, outcomes, and the quality of our products and services.

ePS - Empowering Packaging and Print

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)