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IBM Corporate Social Responsibility Program Manager in São Paulo, Brazil

Introduction

At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

We are seeking a dynamic CSR Program Manager to lead and execute various elements of the IBM SkillsBuild Program. This role requires a blend of strategic vision, project management excellence, program execution and a passion for social impact. The successful candidate will work closely with cross-functional IBM teams, the extended CSR team, and global partners to enhance the program's reach and effectiveness, ensuring it meets the evolving needs of learners and aligns with IBMs strategic imperatives.

Responsibilities include:

Program Design and Development

Ability to design and develop comprehensive, scalable, and adaptable global program elements that can be effectively executed by local implementation teams. This requires a deep understanding of the program's objectives, the needs of the target audience, and the capacities and constraints of the local teams. The program manager should be adept at conceptualizing strategies, creating detailed plans, and developing resources and tools that support local teams in achieving the desired outcomes. They should also be proficient in project management techniques to coordinate and monitor the progress of program development effectively.

Stakeholder Engagement and Relationship Building

Recognize and understand the needs and interests of key internal and external stakeholders, including employees, community members, NGOs, and government entities. Engage in clear, empathetic, and transparent communication to foster shared understanding and alignment of social impact goals. Excel in building and strengthening relationships, establishing a foundation of trust and collaboration that supports a shared vision for sustainable impact. Use these solid relationships to create and maintain effective partnerships, driving efforts that achieve mutually beneficial social impact goals in alignment with IBM's mission.

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Required Technical and Professional Expertise

  • Minimum of 5 years' experience in program management, preferably within CSR, education, or technology sectors.

  • Demonstrated ability to lead large-scale educational or CSR initiatives with a global impact.

  • Success in Communication and Relationship Building: Demonstrable success in communication and personal relationship development at all levels - ideally across geographies.

  • Learning Solutions Expertise: Familiar with the design, planning and execution of learning programs including virtual facilitated delivery, self-paced programs and experience or project-based learning.

  • Continuous Improvement: Familiar with Lean Six Sigma and/or Agile methods for managing continuous improvement across the program.

  • Passionate about technology education and committed to making a social impact.

  • Fluent in English, with proficiency in additional languages considered an asset.

  • Please submit your resume in English.

Preferred Technical and Professional Expertise

  • Understanding of Educational (K-12, Higher Ed and Workforce Development) Systems and guiding policies.

  • Understanding the potential of EdTech and how to leverage it effectively to meet our education impact goals.

  • Demonstrate the ability to operate effectively across diverse cultural contexts and exhibit proficiency in cross-cultural communication, understanding, and respecting the nuances of different cultures.

  • Experimentative - working quickly to pilot, succeed/fail fast and scale what works.

  • Responds swiftly to emerging opportunities, strategic pivots, and corporate mandates, tailoring the experience to drive incremental impact.

  • Is passionate about people.

  • Challenges everything: the best candidate has an entrepreneurial mindset and appetite to stretch the role, constantly reimagining what it can deliver.

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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