Job Information
Health and Human Services Commission Rights Protection Officer in RUSK, Texas
Job/Position DescriptionHuman Rights Officer IIAre you ready to be professionally challenged?Are you looking to be part of a dynamic team of engaged and committed professionals?Then the Health and Specialty Care System (HSCS) may be just the place for you!The State Hospital System, under the HSCS is comprised of nine psychiatric hospitals located throughout the state and one youth residential psychiatric center in Waco. The HSCS is a hub of excellence for forensic mental health andcomplex psychiatric care, with all facilities accredited by The Joint Commission.The hospitals provide state-of-the-art treatment that is recovery-oriented and evidence-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan. Apply now to join our team.The Human Rights Officer II (Rights Protection Officer) works under the supervision of the Director of Rights Protection (or the state hospitalSuperintendent if a one-person department). The Rights Protection Officer performs complex (journey-level) rights protection work without any conflict of interest. The Human Rights Officer II maintains a program which ensures the legal and basic human rights of individuals served are promoted and protected. Investigates allegations of rights violations and seeks to find a resolution for all parties involved. Provides guidance to other hospital staff. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agencyand#146;s obligations for disaster response and/or recovery orContinuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Essential Job FunctionsAttends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.Implements processes to ensure that individual patient rights are observed on all state hospital units and programs.Represents the individuals served in recovery team meetings as needed, and on hospital committees, as requested, which may include the Hospital Executive Committee, Grievance Committee, Ethics Committee, and other committees.Responds to requests and complaints by visiting with individuals on their treatment unit and assists with other hospital rights issues as needed.Conducts observations and interviews with staff and individuals to ensure compliance with The Joint Commission (TJC) standards, Centers for Medicare and Medicaid Services (CMS) conditions of participation, the Texas Administrative Code (TAC), HIPAA, agency, and state hospital policies and procedures related to the rights of the individuals served. Completes medical record audits using the Quality System Oversight (QSO) instruments, TJC tracer tools, and unit review tools to ensure that rights restrictions are property documented.Provides a mechanism to file complaints and/or grievances concerning treatment and treatment outcomes by thoroughly investigating each allegation or request received and/or refers it to the appropriate agency. Represents the expressed desires of the individuals served and advocates for the resolution of their grievances. Provides results to the patient, other appropriate parties, and as https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=553084 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.