Job Information
Double JJ Resort Host/Hostess in Rothbury, Michigan
Job Overview:
Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties & Responsibilities:
· Warmly and graciously greets all guests upon arrival.
· When possible, open the front door for guests entering or leaving the restaurant.
· When immediate seating is limited, records guest names and number of people in party.
· Call out name and number of party when tables become available.
· Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests.
· Accommodate special seating requests for guests whenever possible.
· Seat guests based on guest preferences and balancing of customer flow in service stations.
· Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.
· Relay messages to servers and bus-persons as needed.
· Maintain supplies of mints and toothpicks at the host stand.
· Clean menus of food and stains.
· Perform other duties as assigned by the manager on duty.
· Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty.
· Explain the restaurant concept to guests.
· Give directions to the restaurant to guest inquiring for it.
Qualifications:
· No previous restaurant experience or training required. On the job training will be provided. Experience is a plus.
· Must be a team player and demonstrate organizational skills.
· Must have excellent interpersonal skills and confidence.
· Be able to work in a standing position for long periods of time (up to 5 hours).
· Excellent verbal and telephone skills to be able to communicate clearly and effectively with our guests.
· Must have exceptional grooming habits.
· Ability to work in a fast paced environment.
· Be flexible and willing to assist as needed to ensure all restaurant standards are met
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 8 -- 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Rotating weekends
- Weekends as needed
- Weekends only
Experience:
- Restaurant Experience: 1 year (Preferred)