Job Information
NeighborWorks Umpqua Housing Rehab Specialist in Roseburg, Oregon
NeighborWorks® Umpqua
Housing Rehab Specialist
NeighborWorks Umpqua (NWU) is a rural focused community development corporation working in Southern Oregon. We work to promote opportunity for all by developing, owning, and providing access to quality housing that is affordable, increasing access to capital to build household wealth, assets and expand homeownership, improve financial resilience, and support community-based economic development efforts.
NWU was founded over 30 years ago to develop quality affordable rental housing in response to a market that was not producing housing the community needed. Over the years, we have continued to develop housing, expanding into area of community development in response to gaps in the market. Our success comes from maintaining a work culture that is cultivated by our teams through collaboration, empowerment and continual growth.
We are looking for a Housing Rehab Specialist that will be responsible for working with the Climate Resilience Team to manage the rehabilitation of single-family homes, ensuring projects are completed efficiently, within budget, and in compliance with all relevant regulations. This role involves direct interaction with homeowners, contractors, volunteers, and various stakeholders to facilitate and oversee the entire rehabilitation process, from initial assessment to project completion. The specialist guides homeowners through various stages of the rehabilitation process, from creating work scopes to selecting contractors and signing construction agreements. Key responsibilities include project management, site visits, energy audits, regulatory compliance, program support, documentation, and community outreach.
Essential Duties and Responsibilities
This organization believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.
The essential functions include, but are not limited to the following :
Collaborate with homeowners to assess rehabilitation needs to develop comprehensive work scopes, identify contractors, draft working agreements.
Project management: oversee construction activities, process pay requests, review change orders.
Facilitate site visits to understand the scope of the work, observe work progress, and verify work completion.
Perform home energy audits
Ensure compliance with all relevant government regulations (local, state, federal)
Cross-train, learn, and understand all grant-led programs.
Work with the Climate Resilience Team to meet all department goals, expectations and responsibilities.
Use applicable software effectively – (Microsoft Teams, Excel, Counselor Max, etc.).
Maintain records as required.
Assist in the preparation of draw requests, program reporting, and grant writing.
Participate in community outreach.
Additional Duties and Responsibilities
Prepare contractor pay requests, change orders, and closeout documents.
Verify the completeness of intake packets and verify eligibility for programs.
Work closely with the finance department to ensure appropriate compliance and reporting.
Create a customer service culture that achieves the following:
Program applicants are counseled through barriers to participation; steps are suggested that they can take to remedy their eligibility.
Help participants during the implementation phase to (1) encourage maximum participation, (2) resolve individual and group related problems, and (3) provide information on labor-saving and record keeping devices.
Participants are coached towards goal setting and pursuing future energy efficiency or wealth building opportunities.
Participants feel empowered to pursue future energy efficiency or wealth building opportunities.
Other duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Proven experience in housing rehabilitation, construction management, planning, or related field; or Associate Degree in construction management, planning, or related field. (preferred)
Strong understanding of building codes, permit processes, and regulatory compliance. (preferred)
Excellent communication, interpersonal, organizational, and problem-solving skills.
Proficiency in Microsoft Office Suite and project management software.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
A positive attitude with a growth mindset.
Demonstrates skill in understanding cultural differences.
Demonstrable writing and math skills
Excellent communication and organization skills,
Demonstrates support of a culture of diversity, equity, inclusion, and anti-oppression
Attention to detail.
Bilingual in English/Spanish or other languages is preferred.
Core Competencies
Diversity, Equity and Inclusion commitment, integrity, social impact dedication.
Emotional intelligence, Situational awareness, diplomacy, strategic thinking, adaptability, and mentorship.
Proactive communication, relationship building, and growth mindset.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee must occasionally lift and/or move up to 50 pounds, climb ladders, inspect roofs, attics, and under homes; handle tools; drive to and from sites; This position will include both construction site work (which may occur in inclement or hot weather), in-office activities, and volunteer supervision.
Benefits: Employee paid Medical, vision, and Dental premiums with contribution to dependent coverage; Paid Life insurance and AD&D insurance, Identity theft insurance, 401k match contribution, Leave policy includes Federal Holidays, Vacation and Sick. Access to additional benefit such as accident coverage, HSA's, FSA's, Legal plans, etc..
Our commitment to an inclusive workplace
NeighborWorks Umpqua is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. See our website for our DEI statement https://www.nwumpqua.org/about/dei.
Work Location: This position is on-site only and is not eligible for hybrid or remote.
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