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Summary This position is located in the Health Resources and Services Administration, Health Systems Bureau, Office of the Associate Administrator. The duty location is Rockville, MD. Applicants please note: Additional selections may be made across the Department of Health and Human Services through this vacancy announcement. Responsibilities This position is a mission critical occupation and is responsible for the analysis of system and/or security requirements, the development and implementation of mission critical applications for the agency's Information Technology operations. As a Supervisory IT Specialist and Project Manager, in the Office of Business Operations you will oversee and manage all phases of work performed in the office and provide day-to-day supervision of staff and oversight of contract staff. Your major duties and responsibilities include: Ensuring IT projects achieve HRSA and Bureau goals by leveraging the use of information systems and automation, enterprise architecture, artificial intelligence, and system security, in compliance with IT policies and procedures. Managing the IT governance processes and data management, developing contextual data with transactional data and understanding the needs of stakeholders. Overseeing the development, integration, deployment, and management of information systems used to conduct Bureau functions; evaluating the effectiveness and usability of those systems; and making recommendations for improvements. Analyzing the technical architecture and evaluating alternatives for strategic development. Providing information security oversight and governance to the Division's IT Investment Managers, Contracting Officer Representatives, and Information System Security Officers of the Bureau's IT investments, to establish and enforce policies and procedures used to ensure accountability and responsibility in all areas of IT management function. Identifying technologies and software development techniques that can be shared across IT systems within the bureau and across the agency. Coordinating and conducting governance and portfolio management activities associated with ensuring compliance within the enterprise architecture; and ensuring the rigorous application of information security/information assurance policies, principles, and practices to all Bureau-managed systems. NOTE: Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Requirements Conditions of Employment Qualifications THESE QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE: 09/24/2024 Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. QUALIFICATION REQUIREMENTS: To qualify for this position, you must possess IT related experience and/or training that demonstrates that you possess each of the following four competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the above OPM requirements, in order to qualify for these positions, your resume must clearly demonstrate that you have one full year of minimum qualifying specialized experience comparable in difficulty and responsibility to the grade levels listed below in the federal service. MINIMUM QUALIFYING SPECIALIZED EXPERIENCE is experience that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, an applicant's one full year of specialized experience must demonstrate the knowledge, skills, and abilities necessary for successful job performance. In order to qualify for this position at the GS-15 level, your resume must clearly demonstrate that you have one full year of the minimum qualifying specialized experience comparable in difficulty and responsibility to at least the GS-14 level in the federal service. Examples of the minimum qualifying specialized experience equal to the GS-14 level include performing the following types of tasks on a regular and recurring basis: Plan, design, and implement new or improved large scale information technology systems to meet the business requirements of the organization. AND Supervise staff, including prioritizing and assigning work, recommending professional development, evaluating, and addressing performance and/or conduct issues, etc. Experience refers to paid and unpaid experience, including volunteer work done through National Service Programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. Applicants whose resumes clearly demonstrate the required minimum qualifying specialized experience will be evaluated based on the occupational assessment competencies listed below. A COMPETENCY is defined as a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions. LEADERSHIP - Inspires, motivates & guides others toward goal accomplishment; coaches & mentors subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, & respect for individuals by applying these values to daily behaviors. INFORMATION TECHNOLOGY POLICY AND PLANNING - Develops a framework for acquiring and managing information technology systems based on the organization's business requirements. BUSINESS PROCESS REENGINEERING - Utilizes methods, metrics, tools, and techniques to analyze and design workflows and business processes within an organization to improve outcomes, customer service, decrease operating costs, increase efficiency and effectiveness of operations, etc. SYSTEMS LIFE CYCLE - Knowledge of systems life cycle management concepts used to plan, develop, implement, operate, and maintain information systems. PROJECT MANAGEMENT - Knowledge of the principles, methods, or tools for developing scheduling, coordinating, and managing projects and resources, including monitoring, and inspecting costs, work, and contractor performance. TO PREVIEW THE OCCUPATIONAL ASSESSMENT QUESTIONNAIRE, please click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12548044 Current status candidates must meet Time-in-Grade (TIG) by the closing date of this announcement. To allow us to verify that you meet TIG requirements, provide any of the following SF-50s: Please Note: Current year pay adjustments are not acceptable for verifying TIG (ex. 2024 general increases cannot be used to verify TIG). Competitive or Career-ladder promotion to your highest grade (this does not include 120 day temporary promotions) Regular Within Range Increase (WRI) or With In Grade (WGI) increase at your highest grade (this does not include quality step increases (QSIs). Competitive career/career-conditional appointment to your highest grade. SF-50 at your highest grade held, that is at least one year older than the announcement closing date of 09/24/2024. Not sure which SF-50 to submit? Check out our video... Go here to watch the video on the SF50s to submit in your application package. Education Additional Information HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences. Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action. E-Verify: HRSA participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their social security numbers. Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. Creditable Service: A newly appointed or reappointed employee may receive service credit for annual leave for prior work experience directly related to the duties of the position being filled. The use of this service credit is at the discretion of the selecting official and must be finalized prior to selectee's entrance on duty. For more information, please click here. Financial Disclosure: This position requires you to file a public or confidential financial disclosure report prior to receiving a final offer letter as well as within 30 days of your appointment. This will require you to report information such as recent sources of income, financial interests you hold, and outside activities you participate in, as well as similar information from a spouse or any dependent children. If you have questions, please contact your HRSA Ethics Advisor at AskHR@hrsa.gov. Recruitment Incentives: Recruitment incentives are not authorized. Student Loan Repayment Incentive: Student loan repayment incentive is not authorized.