Experience Inc. Jobs

Description:

• Answer incoming phone calls and operate telephone console to screen and route calls to appropriate individual or department

• Greet visitors in a professional and friendly manner, announce visitors to personnel; Visitors are not permitted past the receptionist area unaccompanied and must have an appointment

• Maintain visitor log, provide visitor badges and track return of badges

• Keep reception area environment professional and tidy; discourage gathering in that location

• Handle times of heavy call volume

• Provide accurate information to callers

• Maintain knowledge of all systems, website and online benefits portal

• Perform special projects when requested by management

• Employer indexing

• Process returned mail

• Input change of address into the system

• Regularly communicate with the Contact Center Supervisor

Skills:

Customer service, Administrative support, Data entry, Microsoft office, Inbound calls, Receptionist, Bilingual (Spanish), Clerical support

Additional Skills & Qualifications:

• 2+ Years of reception experience preferred

• High School diploma required, some college preferred

• Listens well with the ability to communicate effectively in both written & verbal communications

• Demonstrates ability to manage stressful situations while maintaining a flexible, positive and cooperative demeanor

• Responds promptly to operations leaders and stakeholders to facilitate informed decision making.

• Presents a professional image in the office

Experience Level:

Entry Level

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.