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Community Clinic Inc. Medical Assistant/Patient Representative Hybrid in Rockville, Maryland

CCI Health Services’ mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.

Position Summary

We are looking for Medical Assistant to perform clinical and administrative tasks for both Pediatric and Adult patients under the direct supervision of a licensed physician. The MA will assist with patient preparation for exams, minor office procedures, and with the examination and education of patients. The MA supports other members of the clinical team by assuring optimal patient flow, managing a variable and unpredictable patient volume throughout the workday. 

(This is a hybrid role that will also require Patient Representative tasks to be fulfilled)

Key Functions & Responsibilities

  • Greet patients and family members in a courteous manner.

  • Screen patients and document information accurately in patient’s chart.

  • Escort patients to treatment room, preparing patient with clear instructions.

  • Prepare patients for examination and perform routine screening tests.

  • Measure and record vital signs.

  • Assist with medical procedures.

  • Perform Phlebotomy, EKG, and collection of lab specimens.

  • Educate patients and family members concerning the visit and procedures performed.

  • Provide all proper discharge and follow up instructions to patients.

  • Perform outreach calls to patients and specialty offices as requested.

  • Check electronic outbox of providers and address urgent issues.

  • Complete EHR data entry

  • Adhere to all safety protocols including standard precautions, transmission-based precautions, and other infection control policies.

    Minimum Qualifications

  • High School graduate, or equivalent.

  • 1 year experience is preferred; not required.

  • Must have current MA Certificate from an accredited school.

  • Current BLS/CPR certification required.

  • Ability to maintain quality, safety, and / or infection control standards.

  • Knowledge of methods, procedures and protocols, including federal, state and local laws 

  • handling and disposal of hazardous biochemical waste products.

  • Communication skills (including appropriate medical terminology)

  • Ability to use good reasoning and judgment to react calmly in emergency situations.

  • Electronic Medical Record (EMR) experience preferred.

  • Bilingual in English and Spanish preferred

    Why Work at CCI?

  • Extensive benefits plan

  • Generous PTO Plan

  • 403B Retirement Plan + Employer match up to 4%

  • Tuition Reimbursement

  • Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.

  • Our providers are insured for malpractice under the Federal Tort Claims Act.

    * CCI Health Services is an Equal Opportunity Employer *

    Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.

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