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McDonald's Shift Manager/ Floor Supervisor in ROCKFORD, Illinois

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Shift Manager – McDonald’s at Iron Arch

McDonald's Works for Me.

Are you ready to take the next step in your career with a team that values your leadership, energy, and passion for people? At Iron Arch McDonald’s, we’re looking for dynamic, goal-oriented Shift Managers to lead our team through successful shifts while helping grow the business and develop our people.

The Job for Me – This is your chance to inspire and lead. From managing day-to-day operations to mentoring team members and ensuring exceptional customer experiences, this role is about making an impact.

The Team for Me – Are you a team player who thrives on energy and purpose? Do you enjoy coaching, solving challenges, and working in a fast-paced environment that delivers feel-good moments to guests? If so, you’ll fit right in.

The Company for Me – Iron Arch McDonald’s offers more than just a job; it’s a career with opportunities to grow, lead, and build a future. With competitive pay, world-class training, and benefits that matter, we’re here to help you succeed.

What You’ll Do

As a Shift Manager, you will:

  • Lead shifts to ensure customers receive fast, accurate, and friendly service.

  • Provide leadership to crew and managers during shifts, focusing on Quality, Service, and Cleanliness.

  • Plan, monitor, and adjust operations to meet McDonald’s standards and goals.

  • Monitor safety, security, and profitability throughout your shift.

  • Communicate effectively with the next Shift Manager to ensure smooth transitions.

  • Support assigned Departments by helping meet team goals and targets.

You’ll also be responsible for:

  • Food Safety: Maintaining high standards and compliance with all procedures.

  • Internal Communication: Keeping the team informed and motivated.

  • Inventory Management: Monitoring and managing stock levels.

  • Daily Maintenance and Cleanliness: Ensuring the restaurant is always guest-ready.

  • Crew Management: Coaching, supporting, and leading team members.

  • Quality Food Production: Ensuring food is prepared to the highest standards.

  • Exceptional Customer Service: Creating memorable guest experiences.

  • Safety and Security: Prioritizing the safety of guests and team members.

  • Scheduling and Training: Supporting team development and operational excellence.

What We’re Looking For

Our ideal candidate:

  • Leadership Experience: Previous leadership experience is preferred, ideally in restaurants, retail, or hospitality.

  • Team Player: Positive, flexible, and passionate about working in McDonald’s fast-paced environment.

  • Goal-Oriented: Focused on delivering results and building a great team.

  • Must be 18 years or older.

Perks and Benefits

We believe in taking care of our team, and that includes incredible benefits:

  • Paid Time Off: Earn PTO while growing your career.

  • Education Opportunities: Access to Archways to Opportunity, including tuition assistance, high school completion programs, and English language classes.

  • Health Coverage: Comprehensive medical, dental, and vision insurance.

  • Retirement and Savings: Pre-tax flexible spending accounts and more.

  • Additional Benefits:

  • Paid leaves of absence.

  • Short- and long-term disability, life, and accident insurance.

  • Service awards and career recognition.

Why Iron Arch McDonald’s?

This isn’t just a job – it’s your chance to lead, grow, and make a difference. Let’s talk. Make your move.

Apply today to join our team of leaders who are going places!

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDXMC16485A23-0DF3-4EFC-A0BD-C94EACDAE644_67778

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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