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Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

PCI Pharma Services is seeking a strategic and experienced Director of Demand Planning that will act as a Global Process Owner to standardize and optimize our demand planning processes globally. The ideal candidate will possess a strong background in demand planning and forecasting, have extensive experience utilizing ERP as well as Advanced Planning Systems (APS), and possess exceptional leadership skills.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

• Forecasting and Planning: Develop and maintain demand planning models, incorporating data from Business Development, Sales, Customer Forecasts, and Finance to create accurate and timely forecasts supporting Operations, Sales, and Financial Planning.

• Process Integration: Ensure consistency of forecast processes across the business units, including base customer forecast trends, new launch volumes, and Sales opportunities. Reinforce manufacturing, sales, and financial processes to link/align with forecasting processes.

• Team Leadership: Provide guidance and oversight to SKU-level forecasts, ensuring alignment with business direction and consistency with customer trends. Communicate demand forecast plans and assumptions through the supply chain.

• Collaboration: Work closely with Supply Planning teams to identify and resolve changes in the forecast and their impact on the supply chain.

• Strategic Alignment: Partner with Sales, Business Development, Operations, and Finance to develop an accurate demand forecast for all SKUs in the designated area of the business, ensuring alignment with business strategy and goals.

• Collaborate with customers regarding supply chain digital options and capabilities i.e., use of AI/ML.

• Develop and monitor key performance indicators (KPIs) to track and report on customer forecast accuracy, bias, and orders inside lead time.

• Stay informed about industry trends, technological advancements, and regulatory requirements related to demand planning and forecasting.

• Act as Global Process Owner for demand planning & statistical forecasting set up, standardization, and harmonization of planning processes across Business Units, Sites, and ERP systems

• Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.

Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be physically capable to perform the duties listed below with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions

• Stationary Position: From 1/2 to 3/4 of the day.

• Move, Traverse: Up to 1/4 of the day.

• Operate, activate, use, prepare, inspect, or place: None

• Install, place, adjust, apply, measure, use, or signal: Up to 1/4 of the day.

• Ascend/Descend or Work Atop: None.

• Position self (to) or Move (about or to): From 1/2 to 3/4 of the day.

• Communicate or exchange information: 3/4 of the day and up.

• Detect, distinguish, or determine: From 1/2 to 3/4 of the day.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Required:

• Bachelor's Degree in a related field and/or 7-10 years related experience and/or training.

• College Level Mathematical Skills

• Advanced Computer Skills: Ability to perform the most complex computer tasks and operate various computer programs.

• Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.

• Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with several abstract/concrete variables.

• Ability to travel up to 10_ % - 25 %

Preferred:

• Certifications: APICS (Association for Supply Chain Management) certification or similar is a plus

• 10-15 years of experience in demand planning roles, with at least 10 years in a managerial or leadership position

• Proven track record of successfully leading demand planning in a manufacturing environment

• Strong analytical skills and the ability to interpret data, trends, and performance metrics to drive decision-making and process improvements

• Excellent communication, interpersonal, and leadership skills with the ability to motivate and inspire a team

• Proficiency in ERP/MRP systems and advanced knowledge of demand planning software/tools

• Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment

• Bachelor’s degree in Supply Chain, Industrial Engineering, Business Administration, or a related field.

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Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.

PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled