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Description:

TEKsystems' client is looking for a Technology Support Specialist to support in-house research computing systems, such as laboratory-run servers (Ubuntu Server) and computer-linked microscopes. and other lab equipment. All running on Unix workstations, this person must have experience installing UNIX, configuration, patching, etc.

This person will also provide traditional hardware & software desktop support to administrative machines, consisting of both Windows and Mac. Using HEAT as the current ticketing system. This person will provide support for Microsoft Office, Outlook, VPN/connectivity, hard drive replacements, etc.

Although strongly preferred, Desktop experience is not required. This person should minimally have the ability to understand the users issue, establish/communicate a solution with the user, and delegate the issue/ticket to another team member that can assist

Key Responsibilities:

• Provide technical support for desktop systems, including installation, configuration, and maintenance.

• Troubleshoot and resolve hardware and software issues on Windows and Linux platforms.

• Assist users with technical problems and provide timely solutions.

• Perform routine maintenance and updates on desktop systems.

• Collaborate with IT team members to ensure efficient operation of the IT environment.

• Document technical issues and solutions for future reference.

• Assist in the deployment and management of desktop hardware and software.

Qualifications:

• Proven experience as a Desktop Support Technician or similar role.

• Basic knowledge of Linux operating systems.

• Proficiency in troubleshooting hardware and software issues.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Certification in IT support or related field is a plus.

Skills:

Desktop, Troubleshooting, Windows 10, Customer service, Technical support, Imaging, Deployment, server support, A+, Hardware/software, It support, Support, Office 365, Microsoft windows, Hardware, Software upgrades, Hardware installation

If you feel you are qualified for this position, please submit your resume and a recruiter will reach out.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.