Job Information
Hillside Family of Agencies Supervisor Behavioral Support - Webster Halpern Education Center in Rochester, New York
Job Summary
The Behavioral Support Supervisor is an integral part of the treatment team. This position provides supervision and support to Teaching Assistants, and works with Education, Clinical, Residential, and Administrative Department staff to ensure students receive continuity of services.
Essential Job Functions
Create, implement, and model support plans needed to create safe environments for students with challenging behaviors.
Document all aspects of service delivery including charting, report writing, observations, and documenting outcomes and progress of students/classrooms.
Provide ongoing observation and technical assistance directly to classroom environments.
Work with Education, Residential, Clinical, and Administrative Department staff in planning, student decision making, communicating with parents and other stake holders, scheduling various events and student testing.
Maintain and coordinate on-going communication between Education, Residential, Administrative, and Clinical Department staff.
Coach staff on compliant intervention techniques that prevent escalated behaviors in classrooms and could be transferrable to external environments.
Function as the lead supervisor in the Support Room and maintain an appropriate atmosphere.
Collect and retain student support data and all other applicable documentation based on regulated recordkeeping requirements.
Advise staff on appropriate and required measures to take when a student is in need of therapeutic support and intervention.
Prepare students for a positive classroom re-entry by meeting with family members, students and staff to clearly communicate student expectations before returning to school.
Direct and support the implementation of CARE, PBIS and TCI.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
LEADERSHIP DUTIES
Leadership: Communicates supports and links Hillside mission, vision, values, goals, and strategies to everyday work and establishes clear, meaningful, challenging, and attainable objectives and expectations that are aligned with those of the organization.
Management: Aligns the right work with the right people; delegates tasks according to people’s strengths and interests. Ensures staff has the skills and resources to be successful. Provides staff with coaching, training and opportunities for growth to improve their skills. Treats staff fairly and consistently. Shares accountability when delegating and involves staff in setting their performance goals.
Governance: Ensures Hillside policies, procedures and all applicable governmental laws/regulations/guidelines are followed. Makes decisions and has authority to implement decisions in conjunction with the leadership structure of the given area of responsibility.
Education & Experience
High School Diploma or GED required
Minimum 3 years working in a school environment or related experience required
Minimum 1 year of leadership experience required
Special Requirements
Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Must be able to work 12-month schedule
$23.33 Minimum pay rate, $33.25 Maximum pay rate, based on experience.
Knowledge, Skills & Abilities
In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, Optimizes Decision Making, Builds Talent and Engagement, Manages Change, Fosters Accountability and Results, the following occupational competencies must be demonstrated:
Knowledge of federal, state, and local regulations, laws, and policies related to behavior intervention, special education, and student discipline within the school setting.
Knowledge of evidence-based interventions, intervention fidelity, and data collection methods to monitor progress, evaluate intervention effectiveness, and make data-driven decisions.
Excellent communication and collaboration skills to work effectively with teachers, administrators, parents, and community stakeholders in addressing behavior concerns and implementing intervention strategies.
Proficiency in crisis intervention, behavior crisis management, and conflict resolution to respond to emergency situations and support students and staff in maintaining safety and well-being.
Capacity to analyze complex behavior patterns, identify environmental triggers, and develop proactive strategies to prevent challenging behaviors and promote positive alternatives.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work a variable scheduling including evenings and weekends
The following physical demands are required:
Occasional sitting (up to 2 hours)
Frequent standing (up to 4 hour)
Frequent walking (up to 2 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis
Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes or chemicals is apparent.
Protective clothing or equipment required: Close toed shoes; Protective Shields, Universal Precaution PPE, Gloves for toileting and food preparation – as directed
Ability to change positions as needed
SPECIAL CONSIDERATIONS
May be required to physically restrain clients weighing between 50 lbs. and 200 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.
Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.
Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.
Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!
Requisition ID: 1951