Job Information
Catholic Charities Family Community Services Program Supervisor - Permanency Resource Center in Rochester, New York
Program Supervisor - Permanency Resource Center
Job Details
Job Location
1099 Jay Street - Rochester, NY
Position Type
Full Time
Education Level
Masters Degree
Salary Range
$58,500.00 - $62,000.00 Salary/year
Travel Percentage
Over 50%
Job Shift
Day
Job Category
Family Services
Description
Under the leadership support of the Director of Children Youth and Family Services, the PRC Program Supervisor is the liaison between LDSS, Family Court and others in the guardianship and adoption systems across this multi-county effort. Serving Monroe, Wayne, Steuben and Schuyler counties. This position receives all referrals for the PRC and assigns appropriate staff to provide the services. This position also coordinates all PRC outreach and community engagement efforts. The position supports Trauma Informed Practices and ensures all staff have met training requirements.Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Acts as a liaison for PRC services to appropriate sources including DSS, Family Court and others in the judicial and child welfare systems and accepts initial referrals to the program.
Promotes the program to community groups.
Oversees the day-to-day operations of the PRC program.
Provides regular on-going supervision and support to PRC caseworkers, in person and/or by telephone as needed.
Develops curriculum for monthly and quarterly training for community partners on issues related to serving children and their families.
In cooperation with agency leadership, identifies, strengthens, and manages strategic partnerships with the courts, social service departments and key community partners across a four-county region.
Provides outreach in the community to address client and community needs, plus current and upcoming trends, to increase general community knowledge and awareness of child welfare issues.
Maintains up to date information regarding participation, successes, recidivism and ensures the accuracy, upkeep, and maintenance of all PRC program files and records including court orders.
Maintains programmatic database and statistical information, and completes reporting as necessary for the agency and funders.
Ensures client eligibility and completion of all intakes.
Oversees appropriate referrals to community resources with the four-county service region.
Reviews individual cases, assesses family situation and needs and provide client action plans, in collaboration with staff, as needed.
Conducts client case reviews to audit and ensures staff efficiencies.
Conducts PRC team meetings.
Provides direct service as necessary.
Participates in staff meetings and other agency-related meetings/events.
Participate in agency’s strategic planning efforts.
Completes required agency and program reports in a timely manner.
Participates in relevant Agency meetings and/or training.
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.
Other duties as assigned.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Education: Master of Social Work (MSW) or MA degree in related Human Services field required.
Credentials: LMSW preferred.
Experience: - At least 3 years of human services experience, and at least 2 years of supervisory experience.
At least 1 year of experience working with child welfare system, family court, adoption, guardianship, and related trends.
Ability to read and interpret government regulations related to effective service of the population served.
Bilingual Spanish preferred .
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
Additional Requirements:
Ability to prioritize assignments, plan, and complete work projects with minimal direction,
An ability to work efficiently and effectively and meet deadlines,
An ability to work under pressure,
Excellent verbal/written skills,
Ability to maintain confidentiality,
Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
Continuous use of a reliable, registered and insured vehicle.
Willingness to travel within the four-county service region.
Some late afternoons and early evening hours may be required.
Demonstrate commitment to Agency Mission Statement.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.
Ability to meet the following physical requirements with or without reasonable accommodation:
Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;
Stand, sit, walk, bend, stoop, kneel, and reach;
Climb up or down stairs;
Able to reach above or below shoulders;
Occasionally lift or move objects weighing up to 10 lbs.;
Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;
Be able to read write and interpret written documents;