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University of Rochester Program Manager, Student Engagement Initiatives in Rochester, New York


The Center for Community Engagement fosters collaborative leadership between community partners, students, and other University stakeholders to discover transformative solutions and create equitable social change in the local community and beyond. The University’s Meliora values (equity, leadership, integrity, openness, respect, and accountability) are prevalent in all that we do. We pursue our mission through a portfolio of programs and initiatives that span the enrollment cycle for undergraduate students in the College (Arts, Sciences, and Engineering), and that range from curricular to co-curricular in focus.

As a vital member of the staff of the Center for Community Engagement, the program manager coordinates programs that engage students with communities beyond campus. The position manages programs including the University tradition of Wilson Days of Engagement, including short-term events and programs designed to inform students about communities beyond campus and connect them to opportunities for further involvement. The position also manages political engagement initiatives, including supervision of the Center’s Committee for Political Engagement, and serves as advocate for undergraduate student organizations that focus on politics and community engagement. The program manager advises and supervises students as needed to facilitate these programs, seeking to foster students’ leadership whenever possible. The program manager also coordinates campus and community partnerships relevant to these programs to ensure shared ownership and mutual benefit, and that the programs are addressing community-identified needs. The position interacts with other key stakeholder, including faculty members, College staff, and alumni. The Program Manager reports to the associate director for community-engaged learning and is be expected to coordinate closely with other staff to ensure efficient program operations and that programs complement other offerings in the Center. The incumbent contributes to Center-wide initiatives when necessary and will serve as a vital member of the staff.


Program Management

  • Manages recruitment and onboarding of undergraduates and/or recent graduates to participate in community engagement programs with an aim to complement their academic studies and foster personal and professional growth.

  • Coordinates short-term programming to inform undergraduate students about communities beyond campus and provide opportunities for further engagement, including participation in the University tradition of Wilson Day of Engagement during new student orientation, as well as ongoing events and programs throughout the academic year.

  • Delivers programs to promote the informed participation of students in democratic processes, especially non-partisan voter registration and education, with an aim to increase voter registration and participation by students.

  • Serves as an advocate for student organizations that focus on politics and community engagement, seeking to support and strengthen their programming through advisement, leadership development workshops, connections to community partners, and collection and analysis of assessment data.

  • Serves as liaison to the College’s primary leadership development initiative, the Medallion program.

  • Coordinates staff involvement in the design and delivery of leadership workshops relevant to the civic engagement domain, and promote these workshops to students.

  • Coordinates training for students to ensure that they have the knowledge, skills, and abilities necessary to carry out community engagement effectively and sensitive to the needs of disenfranchised community members.

  • Coordinates the involvement of faculty or other staff members in programming as needed for training or other purposes.

  • Manages reciprocal partnerships with community-based organizations to deliver projects that materially benefit the host organization, the community, as well as participating students or recent graduates. Coordinate the delivery of programs to accomplish the intended outcomes, both for program participants and community partners. This will include event planning and management as well as coordination of program logistics, such as transportation, room reservations, and housing.

  • Manages programmatic budgets to ensure efficient use of University budgetary allocations and sponsored funds, when applicable.

  • Promotes and publicizes programs to recruit students, community partners, and other collaborators as needed to ensure effective program delivery.

Program Evaluation, Improvement, and Planning

  • Maintains detailed data collection and operational documentation for programs to facilitate assessment and sustainability.

  • Completes periodic reporting of program outcomes as needed for internal leadership and external funders.

  • Collects and analyzes assessment data, including assessment of training and programmatic outcomes for both program participants and community partners.

  • Identifies and communicates problems and areas for improvement, or where program participants, stakeholders, and resources are at risk.

  • Utilizes assessment results to inform planning for programs, modifying them to improve program effectiveness as needed.

  • Contributes to strategic planning for the Center as needed.

Staff Supervision and Management

  • Supervises graduate and/or undergraduate student employee(s) and volunteers as appropriate to ensure effective delivery of programming, ensuring compliance with university policies and relevant employment regulations.

  • Supervises student members of the Center’s Committee for Political Engagement, with an aim to support their engagement and empower them to take leadership roles in support of the Center’s objectives related to civic and community engagement.

Other duties as assigned

  • Serves on ad hoc and standing committees within and beyond the Center.


  • Bachelor’s degree required

  • Master’s degree preferred

  • 2-4 years of related experience working with college undergraduate students and/or with community development programming and partnerships or equivalent combination of education and experience required.

  • Excellent organizational, planning, communication, and problem-solving skills required.

  • Proficiency with Microsoft applications including Word, Excel, Outlook, and PowerPoint, and familiarity with cloud-based communications and file-sharing platforms required.

  • The ability to work autonomously within a team of skilled professionals required.

  • Some evening and weekend hours required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $ 20.38 - $ 28.56 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Location: The College
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 052
Schedule: 8:45 AM-5:15 PM