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Philips Pre-Sales, Infrastructure Architect - Hospital Patient Monitoring (West PA & West NY) in Rochester, New York

The Infrastructure Architect is the key interface between Philips and our customers concerning the solution design. This position will develop a successful sales strategy to differentiate Philips solution technically, in both installed base accounts and competitive accounts. This customer-facing, technical sales support role teams up with a clinical expert(s) and sales personnel to help position Philips products and solutions. You are involved in a variety of activities based on understanding the customer’s goals and workflow and provide recommendations to them on how Philips products can help them deliver more effective and efficient patient care.

Your role:

  • Infrastructure Architect (IA) is the knowledge expert of the monitoring ecosystem, who supports the Connected Care Account Managers (CCAM) in driving overall business and deal support by providing technical expertise on hospital patient management operating systems across all Zone accounts.

  • Participates in defining and controlling of the implementation of the M20 process, including the development of the SSOW and VAS Scope of work.

  • Collaborating with the CCAMs, the IA informs and recommends to customers the latest platform innovations developed and the associated configurations, upgrades of the installed base and positioning of transformative technologies.

  • Assists CCAMs with customer presentations specifically focused on the technical components of the value proposition. For Philips Install Base accounts, this should include a current state and future state slides.

  • Understand and address competitive positioning and marketing strategy of ecosystem and supports where needed in identification of the RFP strategy and quotation

  • Supports the CCAMs and Connected Care District Sales Mangers (CC DSMs) in achievement of business goals including balanced selling, AOP attainment, and business plan development (Score Cards) and forecasting.

  • Partners with Sales Support providing input on Sales tools, quoting/pricing issues and competitive threats which enable both Sales Support and Marketing to best support the Specialists and provide input to the Business Unit.

  • Monitor competition and changes in the industry and provides effective feedback to the Sales and marketing organizations that include suggestions for expanding product offerings.

  • Drives continuous improvements via Lean methodology.

You're the right fit if:

  • Minimum of 5 years of pre-sales or field sales experience with a Bachelor’s degree or 3+ years and a Master’s degree; or equivalent work experience.

  • Medical Capital Presales Experience, preferred

  • Patient Monitoring experience, preferred

  • Ability to work with prospects to develop strong business solution cases coupled with solid documentation skills

  • Results-oriented approach, high energy, balanced with a “take charge” attitude with teamwork and collaboration

  • Excellent verbal, presentation, and written communication skills

  • Clean driving record

  • Experience in both Value-Based Selling and Negotiation

  • Experience in Healthcare / IT Technologies

  • CCNA, Windows, or other technical certification preferred

  • Experience working with Visio, preferred

  • Must be within 1-hour driving distance of a major airport.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business (https://www.philips.com/a-w/about.html) .

  • Discover our rich and exciting history. (https://www.philips.com/a-w/about/our-history.html)

  • Learn more about our purpose. (https://www.philips.com/a-w/about/environmental-social-governance/our-purpose)

  • Read more about our employee benefits (https://www.careers.philips.com/na/en/best-employee-benefits) .

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here (https://www.careers.philips.com/global/en/diversity-and-inclusion) .

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.

Philips Transparency Details

Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $107,000 to $132,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.

Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here (https://www.careers.philips.com/na/en/best-employee-benefits) .





It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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