Rochester Housing Authority Human Resource Consultant I in Rochester, New York
TYPICAL WORK ACTIVITIES:
Initiates and monitors transactions for conformance with established policies and procedures in specified areas of human resource management; Applies and interprets policies and procedures in personnel actions and activities, seeking guidance for unusual situations; Consults with others internally and externally to resolve issues in a personnel specialty areas; Advises bureau staff, department personnel, and the public regarding day-to-day aspects of human resource management; Collects, compiles, and analyzes information and data about program activities, proposed personnel actions, and program or procedural changes, and identifies alternatives and makes recommendations; Writes standard correspondence and documentation related to personnel activities, and drafts material related to non-routine matters; Reviews applications (e.g., employment, exams, benefits) requiring an interpretation of established standards; Facilitates group discussions and activities; Maintains a variety of reports; May lead or supervise technical or clerical employees.
ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of multiple specialties in human resources; Ability to deliver good customer service; Ability to establish and maintain effective working relationships; Ability to negotiate effectively; Ability to engender the trust and respect of others; Ability to apply regulations and guidelines consistently and fairly; Ability to apply standard policies and practices to make appropriate decisions; Ability to compile, organize, and evaluate information and numerical data; Ability to analyze information and numerical data; Ability to infer appropriate courses of action based on past practices; Ability to facilitate resolution to problem situations and to select appropriate alternatives or solutions to problems; Ability to recognize stakeholders and involve the appropriate parties; Ability to anticipate problems; Ability to explain processes, procedures, and other factual information; Ability to obtain information from a variety of sources; Ability to communicate effectively; Ability to listen carefully to others (for alternative points of view, to interpret customer needs and desires); Ability to communicate effectively in writing; Ability to build consensus and coalitions; Ability to read, understand and interpret instructions, rules, regulations, laws and contracts; Ability to balance multiple demands; Ability to attend to detail; Ability to work independently; Ability to use an automated database system to maintain data and generate reports.
High School Diploma or GED, PLUS either A, B, or C:
A. Bachelor’s degree in any field and one (1) year experience in a human resource function which primarily involved all of the following: client interface and consultation; analysis and recommendation; evaluation for compliance with employment regulations such as Fair Labor Standards, FMLA, COBRA, HIPAA, etc.;
B. Associate’s degree in any field and two (2) years experience as described in Section A;
C. Four (4) years of experience as described in Section A.