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PathStone Corporation Family Services Case Manager in Rochester, New York

Family Services Case Manager

Summary Purpose for the Position:

To provide counseling and other support for tenants and their children at Wilson Commencement Park

Requirements (Education, Experience, Certification, Knowledge, Skill):

Bachelor’s Degree with leadership experience preferred

Knowledge of substance abuse issues, familiarity with community resources

Ability to make linkages that foster community development required

Ability to work independently

General comprehension of DSS system

Excellent organizational and communication skills

Position Responsibilities:

Provides counseling to tenants in areas such as parenting, money management, substance abuse/mental health support, problem solving, conflict resolution, etc.

Ensures that the basic needs of all tenants are met

Provides case management services focusing on goals contained in individual Family Service Plans.

Plans and implements tenant community activities including children’s activities and programs.

Plans and provides for tenant educational programs

Conducts apartment safety and cleanliness checks

Works with volunteers as needed to facilitate programs

Works cooperatively with property management staff on site management, tenant issues, etc.

Develops community connections that foster safety and upkeep

Contacts tenants who are late with or behind in rent

Completes monthly outreach tracking reports

Completes Client Data Updates

Provides ongoing crisis management and mediation

Oversee Study Buddy program for their site

Working Conditions/Environment:

Flexible to work evening hours

Ability to work with diverse client populations/issues

Transportation Requirement:

Position requires automobile, driver’s license and insurance.

Car available for work with proper insurance on said car.

Last Updated: N/A

Replaces: N/A

Approved: N/A

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