Experience Inc. Jobs

Manage line locating team:

• Travel to different project sites to meet with employees (30% of the time)

• Field train locators on best practices and perform monthly audits

• Monitor ticket management system to ensure quality work

• Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers

• Interpret transportation regulations, safety regulations, and company policies and procedures for workers

• Resolve worker problems and collaborate with employees to assist in problem resolution

• Assist workers in tasks, as needed, such as damage prevention tickets

Assist with and maintain operations:

• Identify, investigate, and resolve issues ensuring deadlines are met

• Schedule and perform repairs or preventive maintenance of vehicles and other equipment

• Drive vehicles or equipment to complete work assignments or to assist workers

• Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents

• Request personnel, supplies, equipment, parts, or repair services as needed

Recommend and address key concerns in the operations processes:

• Work with manager and other leaders to identify and address inefficiencies and opportunities for cost reduction

• Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced

• Recommend and implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions

• Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services

Other duties as assigned.

About You

Must haves:

• Education: High School Diploma or GED. Must be at least 21 years of age

• Experience: 3 years of gas line locating experience. At least 1 year of management experience. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training

Nice to haves:

• Education: Bachelor's Degree in Business Management

• Experience: 5 or more years of gas line locating experience. At least 2 years of management experience

Your Skills:

• Ability to multi-task, and work independently and as a team

• Exceptional and demonstrated leadership skills, especially in project management

• Knowledge and understanding of industry standards

• Excellent communication skills, comfortable interacting with management and customers

• Ability to interact with unhappy or negative customers in a professional manner

• Excellent attention to detail for problem solving and finding

• Strong computer skills, especially in Microsoft Office (e.g., Microsoft Excel)

Drug/Alcohol Testing:

• Drug/alcohol testing is required

• Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters

• Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits

Health and Safety:

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options

• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability

• Flexible Spending Accounts or an option for a Health Saving Account with company match

• Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement:

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost

• Roth or Traditional 401(k) Retirement plan with company match

PTO Plans (After 90 completed days of service for full-time employees):

• Paid Vacation

• Paid Holidays

• Paid Wedding Day

• Veterans Day paid time off for our veterans

• Paid Sick Time (New York based positions ONLY)

Perks/Allowances:

• Company vehicle (for all driver-based positions)

• Gas card for company vehicle (if applicable)

• Company provided cell phone or mobile allowance (if applicable)

• $150 boot allowance from approved vendors

• Daily per diem for travel-based positions