Job Information
Jewish Senior Home LWCC Concierge in Rochester, New York
Description
Pay Rate: $15.60Per Diem
GENERAL SCOPE: Greets and welcomes visitors, residents and staff in a professional manner. Provide information on daily activities and services provided by the Jewish Home . Also responsible for accurate communication with Security regarding resident safety in the Lobby area including but not limited to JHR procedures regarding the observance and safety of all residents wearing Wander Alert Tags.
EDUCATION / QUALIFICATION: High school graduate or equivalent.
ESSENTIAL FUNCTIONS:
Monitors the Lobby area with priority given to Wander Alert Residents.
Insuring that all visitors and vendors sign in and sign out in the Guest Logs.
Provides information assistance.
Directs visitors as needed.
Monitors the Lobby area to keep things flowing.
Takes and gives messages for all departments
Accepts and signs for packages received by vendors if after 12:00 pm.
Assists in the admission of new residents by calling the assigned social worker upon the new resident’s arrival.
Calling the appropriate resident floor to have nursing taking residents back to their rooms if the resident requests it.
All other job duties as required.
EXPERIENCE: One (1) year experience relating to front desk operations, including public contact, information dispersal. Must be able to deal effectively with the public. Computer experience with Microsoft Outlook is required. The ability to also open other computer programs to retrieve information regarding resident rooms, events, admissions and resident lists is essential.
This description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of position scope.
Jewish Home is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual identity, gender identity or expression, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.