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Rochester Housing Authority Clerk I in Rochester, New York

TYPICAL WORK ACTIVITIES:

Plans, assigns and reviews clerical work and instructs employees in the duties of specialized clerical work; Performs the more difficult and complex clerical tasks; Schedules work loads and coordinates work flow with that of other units; Analyzes clerical procedures and suggests changes to increase efficiency; Inaugurates approved changes; Conducts correspondence on matters in which policies and procedures are well defined; Responds to requests from other governmental agencies and from the public for information about department policies, procedures and pertinent laws; May assist in the preparation of departmental reports; May perform personnel functions and maintain personnel records; May assist in the collection of budget data and the preparation of budget information; May requisition supplies and maintain inventory records; May coordinate the operation of automated record keeping systems.

ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of office practices, procedures, equipment and terminology; Knowledge of business arithmetic and English; Ability to plan, assign and supervise the work of clerical assistants; Ability to follow complex oral and written directions; Ability to readily acquire familiarity with departmental organization, functions, laws, policies and regulations; Ability to prepare correspondence and reports;

Ability to use a typewriter-style keyboard; Ability to deal effectively with other employees and with the public; Ability to solve relatively complex clerical problems; Initiative.

FULL PERFORMANCE KNOWLEDGE, SKILLS AND ABILITIES:

All the Entry Level KSA’s PLUS

Knowledge of Department’s policies and procedures.

MINIMUM QUALIFICATIONS:

High School diploma or GED PLUS

I. Associate's degree in secretarial science or office technology AND two (2) years of clerical experience.

OR

II. Four (4) years of clerical experience.

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