Rochester Housing Authority Clerk I in Rochester, New York
TYPICAL WORK ACTIVITIES:
Plans, assigns and reviews clerical work and instructs employees in the duties of specialized clerical work; Performs the more difficult and complex clerical tasks; Schedules work loads and coordinates work flow with that of other units; Analyzes clerical procedures and suggests changes to increase efficiency; Inaugurates approved changes; Conducts correspondence on matters in which policies and procedures are well defined; Responds to requests from other governmental agencies and from the public for information about department policies, procedures and pertinent laws; May assist in the preparation of departmental reports; May perform personnel functions and maintain personnel records; May assist in the collection of budget data and the preparation of budget information; May requisition supplies and maintain inventory records; May coordinate the operation of automated record keeping systems.
ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of office practices, procedures, equipment and terminology; Knowledge of business arithmetic and English; Ability to plan, assign and supervise the work of clerical assistants; Ability to follow complex oral and written directions; Ability to readily acquire familiarity with departmental organization, functions, laws, policies and regulations; Ability to prepare correspondence and reports;
Ability to use a typewriter-style keyboard; Ability to deal effectively with other employees and with the public; Ability to solve relatively complex clerical problems; Initiative.
FULL PERFORMANCE KNOWLEDGE, SKILLS AND ABILITIES:
All the Entry Level KSA’s PLUS
Knowledge of Department’s policies and procedures.
High School diploma or GED PLUS
I. Associate's degree in secretarial science or office technology AND two (2) years of clerical experience.OR
II. Four (4) years of clerical experience.