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University of Rochester Assistant Director, IT - Supply Chain in Rochester, New York

GENERAL PURPOSE:

The Assistant Director, IT, Supply Chain supports the Supply Chain Line of Business and Service Level Agreements. Responsible for UR Supply Chain Technology systems and services, business continuity and technology improvement plans. Leads the configuration, development and change of supply chain information systems and application programs and identifies opportunities to collaborate with operations to standardize data and processes. Responsible for the maintenance of current systems and ensures development, enhancement and standardization align with enterprise goals. Manages a technical team that is responsible for application, interface and integration issues, works with IT and business partners to streamline enterprise-wide inventory and procurement activities and to influence business strategies, improve processes, and support identification of workflow and cost savings opportunities.

RESPONSIBILITIES:

SUPPLY CHAIN OVERSIGHT:

  • Secondary accountable leader for Supply Chain

  • Provides information systems analysis and area expertise required to support the enterprise SCM/ERP Enterprise Applications. Evaluates SCM Enhancement requests for feasibility and scope and standardization opportunities.Collaborates with operations and peers to evaluate, plan and deploy the use of technology and related processes. Serves as supply chain subject matter technology expert, and decision maker. Creates and supports presentation materials and presentations.

  • Acts as an accountable leader for SCM projects, and non-PPO projects. Directs cross functional Supply Chain Operational teams, and is responsible for managing technical activities, dependencies, dates/time frames, resource requirements, milestones, and deliverables. Ensures project activities and all critical implementation criteria are met and provides status reports to PPO, medical center, affiliates, operational business owners, and system steering committees.

  • Provides direction to technical and application personnel in handling escalations or more complex requests for technical support, including SCM applications, clinical and financial interfaces, configuration and security administration.

  • Responsible for making moderate to significant improvements in systems, processes or products to enhance performance of level area.

  • Problems faced are moderately complex to complex and require extensive investigation and analysis.

STAKEHOLDER ENGAGEMENT AND ORGANIZATIONAL IMPACT:

  • Creates and fosters relationships with relevant clinical, finance, procurement, supply chain, operational team and IT Teams

  • Works with IT Service Management teams to develop end-to-end change, incident, and problem management processes. Ensures that all incidents are handled in a timely and appropriate manner and acts as a primary point of escalation during critical incidents.

  • Communicates with stakeholders within and outside of own area and may include external communications external to the department.

  • Influences others on policies, practices, and procedures within area of expertise.

TEAM LEADERSHIP:

  • Manage a midsize team of technical analysts who support supply chain applications, interfaces and integrations in support of execution technology operations and projects across URMC, including affiliates across the region.

  • Lead career development efforts for direct reports and the full Supply Chain IT team. Provide coaching/mentoring to standardize best practices across all team activities.

  • Champion for continuous improvement as demonstrated by personal example.

  • Leads a high-performance Supply Chain IT team, establishing clear goals, opportunities and career trajectories for team members assigned. Allocates and assigns personnel and technical resources to meet enterprise needs. Typically has hiring, firing, promotion, performance and reward authority with manager review and approval

BUDGET OVERSIGHT:

  • Responsible for one or more elements of an operating or capital program budget.

  • Plans, manages, and participates in relevant ISD capital and operating budgeting processes.Maintains an ongoing awareness of project resources in relation to budget plan parameters and rate of spend for use in decision making and influence in assigned area and across ISD.

GENERAL:

  • Keeps abreast of industry standards, practices and new technologies to enhance key stakeholder satisfaction with Information Technology Services.

  • Serves as an active member of the ISD IT Leaders team. Collaborates with team on new policy, interpretation, updates and the setting of new department wide initiatives.Makes recommendations on employee engagement, motivation, retention and growth of staff.

  • Subscribes to and models URMC ICARE and Meliora values.

Other duties as assigned

QUALIFICATIONS:

  • Bachelor¿s Degree in Business Administration, Information Technology, Engineering, or other related field required.

  • or equivalent combination of education and experience required.

  • Experience in an academic medical center or health-system preferred.

  • 3 years of progressive experience at a supervisory level in a technology environment required.

  • Ability to communicate effectively at all levels of the organization including with executives, physicians, and nurses, with the ability to discuss technical information in a meaningful way with persons of varying levels of expertise preferred.

  • Ability to demonstrate objectivity, sensitivity, and a balanced perspective regarding employee concerns and organizational issues preferred.

  • Strong oral and written communication skills with the ability to create clear, concise and prompt communications preferred.

  • Strong follow-through skills with ability to manage multiple initiatives simultaneously preferred.

  • Exhibits managerial courage. Willing to take calculated risks and to speak up for the best interests of the team preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University¿s mission to Learn, Discover, Heal, Create ¿ and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $108,483 - $162,725 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Health Sciences
Full/Part Time: Full-Time
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