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Aston Carter Accounts Receivable Collections Specialist in Rochester, New York

ASTON CARTER IS HIRING

Accounts Receivable Collections Specialist

Description:

Mitigates risk through resolution of clients past due balances. Ensures that a quality product is delivered to the branch and client in an accurate timely manner and that all branches and clients are supported with a high degree of quality service Answers inbounds calls to resolve past due balances and meet daily collections and call goals. Initiates calls to clients based on risk to resolve outstanding receivables. Makes a decision to release or hold an at risk account based on established policies and procedures to mitigate risk. Researches EFT transactions that have been returned from the bank in order to recollect the funds owed by the client. Evaluates high risk accounts to determine if they need to be escalated to the internal collection agency. Escalates client issues to appropriate departments to ensure timely collection on account. Maintains daily call requirements based on the forecast provided to ensure standards are met.

Skills:

customer service, collections, inbound call

Top Skills Details:

customer service,collections,inbound call

Experience Level:

Entry Level

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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