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Mayo Clinic Quality Assurance Specialist III - Research - Cancer Center in Rochester, Minnesota

City Rochester

State Minnesota

Telecommute Yes

Department Cancer Center

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits . Eligibility may vary.

Position description

The Research Quality Assurance Specialist III works collaboratively with protocol management staff to develop, implement and evaluate the performance of protocol processes and programs. The position assists with development, review and update of department/division materials and review of processes, including IT practices, within the department/division. The position creates measurement tools, system design and standard reports that reflect workload, staff and department goals, as well as delays and progression of the protocol through the development process. In addition, the position collaborates in the evaluation of individual's and department's/division's progress toward attainment of desired outcomes. Individual communicates verbally and through documentation all pertinent reporting information and provides associated follow-up. Responsible for performing quality control and quality assurance reviews of protocols and stages of approvals while developing programs to assure compliance. Position reviews and maintains records, documents trends, interprets data and applies advanced measurement reporting skills using IT systems and other appropriate tools. Individual provides consultative expertise regarding regulatory and policy requirements and works with team members to ensure internal and external processes are established, functioning and consistent with applicable policies and regulatory requirements. Position writes and provides input into standard operating procedures and working instructions and acts as a liaison between Mayo and external/internal organizations while ensuring Mayo standards are adhered to and appropriate approvals have been obtained. Individual develops and carries out staff training and mentoring as necessary and is an active member on committees, task forces and special projects as assigned. In addition, position assists in the preparation for site visits and audits.


A Master's degree is preferred. A bachelor's degree is required. Experience in a research, medical or complex administrative setting required, with experience in quality management or quality assurance methodologies. Experience in educating or training or equivalent required. Must possess excellent written and oral communication skills, maintain confidentiality of information, demonstrate good decision-making and judgment and have attention to detail and follow-through skills. Must have the capacity to comprehend complex structures and connections and be willing to adapt within a rapidly changing environment. Must have the ability to exercise good judgment in ambiguous situations under pressure, and have strong coping skills. Requires exceptional organizational skills and the ability and initiative to prioritize and handle a variety of tasks and assignments simultaneously. Must be proficient in the use of computers, Microsoft applications and databases. Must have demonstrated analytic and problem solving skills and have the ability to effectively manage a large workload independently with minimal supervision.

Additional qualifications

Preferred experience in clinical research and/or project or operations management. Recent group and/or individual teaching experience of adults preferred. Advanced IT skills with ability to understand all aspects of protocol management and problem solving is preferred. Past performance should demonstrate effective communications, as well as strong human-relation, organizational and self-directive skills.

Exemption status Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $1936.00, based on a full-time position.

Benefits eligible Yes

Schedule Full Time

Hours / Pay period 80

Schedule details Monday - Friday, 7:30 am - 4:00 pm

Weekend schedule None

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category Clinical Labs and Research

Career profile Research

Job posting number 154593BR

Recruiter Jill Squier

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.