Experience Inc. Jobs

Come join our awesome team as a Concierge with Rochester Homestead! Rochester Homestead is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. The Concierge interacts directly with residents and their families/responsible parties, and all levels of staff; supports the facility in the care and treatment of residents; and serves as a liaison between our customers and various departments. Compensation: $18 - $21, based on years of experience. Fulltime Schedule, M-F and occasional weekends Waive all benefits and get an increase to your pay with our Pay-in-Lieu option! Concierge Job Highlights: 403(b) Retirement Plan; Referral Bonuses! Career scholarships; Quality training, continuing career education and leadership programs; Medical, Dental and Vision Insurance Paid Time Off (Vacation, Holiday & Sick Days) Pay-In-Lieu of Benefits ESSENTIALS: * Assumes responsibility for designated clerical and receptionist duties; schedules work assignments for part-time receptionist. * Receives incoming telephone calls, screens for correct transfer and connects with appropriate party. * Greets and directs visitors; greets, screens and directs salespersons as advised. * Maintain the master calendar for the ED, schedules and appointments. * Assists participants in transportation needs, making beauty shop appointments and checking apartments for maintenance and/or housekeeping needs. * Provide clerical support for the entire facility, as directed, including typing, filing, and distributing correspondence, ensuring outgoing mail is ready for pick-up, sorting and distributing mail and maintaining inventory supply and replenishing as needed: provide notary services for participants. * Assist with projects * Maintain and distribute phone lists and addresses accordingly. * Assists with participant activities as needed or directed. * Report equipment and computer malfunctions to the Executive Director and arrange for repair/service as needed. * Performs other duties or special assignments as directed by the Executive Director. QUALIFICATIONS: * Ability to read, speak and write fluently in English; * Excellent communication and phone skills; * Ability to prepare written assessments and correspondence; read and interpret rules and regulations; * Carry on negotiations for guest's welfare on the phone. * Ability and willingness to work flexible hours and perform several job functions at once. * Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation. Just outside of Minnesota's capital, The Homestead at Rochester offers life in one of the most commonly rated "Best Cities'' in the Midwest. Our center offers the very best care, provided by the very best staff who care for the residents as well as the familial workplace culture. We want our staff to love their work while maintaining a work-life balance, so offering employees paid-time off benefits is a part of our comprehensive benefits package. Come join our team, and learn why Volunteers of America National Services has been certified as a Great Place to Work for 5 years running by its employees and our employees said their work has a special meaning: this is not "just a job". Take pride in helping others, and join us today! At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where veryone feels valued and has the opportunity to do their personal best.