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Lindberg/Mph Spare Parts Specialist in Riverside, Michigan

We are pleased to offer a one thousand dollar hiring bonus for a limited time! We will pay one thousand dollars to all new hires who join our team beginning on 6/1/21 and until further notice! The one thousand dollar hiring bonus will be paid after a new hire successfully completes their 90-day goals!

Do you want more than just a job? If you are looking for a great career opportunity you've come to the right place! We are currently hiring and seeking talented individuals to join our growing team! We offer competitive wages, a great benefit package plus the ability to grow and learn new things!

Thermal Product Solutions is a leader in thermal processing products and test solutions. TPS designs and manufactures industrial and laboratory ovens and furnaces, and environmental temperature cycling and stability test chambers. Our product brands include Blue M, Gruenberg, Lindberg/MPH, Tenney, Lunaire, Wisconsin Oven, and Baker Furnace. We are hiring at our locations in PA, MI and WI.

EOE AA M/F/H/V

Summary: Sells parts for products by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Quotes prices and credit terms and prepares sales contracts for orders obtained.
  • Conducts research and shares information with service, manufacturing and purchasing to identify old or unknown parts to provide a viable solution to the customers' needs.
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules; investigates and resolves customer problems with deliveries.
  • Enters new customer data and other sales data for current customers into computer database.
  • Tracks & processes back orders, notifying appropriate persons as to availability.
  • Responds to requests for information from internal departments, such as Purchasing, Engineering, and Manufacturing.
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Good attendance is critical to performing this job well.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Associate's degree (A.A.) or equivalent from two-year college or technical school; or 2 years related experience and/or training; or equivalent combination of education and experience. Knowledge of Heat Treat Equipment, process gasses, process control instrumentation and PLC usage is desired.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, engineering drawings and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Strong communication skills and a professional demeanor to properly interact with customers.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

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