Hub International Commercial Lines Account Manager, Regional Select Business Unit in Riverside, California, United States

Job Information

Hub International Commercial Lines Account Manager, Regional Select Business Unit in Riverside, California

ACCOUNT MANAGER – Regional SELECT BUSINESS UNIT

General Description (SUMMARY, Scope, Purpose)

The Account Manager services and manages a book of insurance while providing professional, courteous service to our clients, carrier representatives, business partners, and HUB colleagues. In providing the highest level of support to our clients, carrier representatives, underwriters, business partners, and HUB colleagues you will positively impact customer satisfaction and client retention. In addition, your account management expertise will support the organic growth goals of the organization by supporting Producers in obtaining, maintaining, and expanding business which includes account rounding, cross-selling and the development of new business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides primary (main) day-today point of contact for clients
Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability
Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve; may also negotiate with underwriters and carriers
Prepares, executes, or delegates all transactions, paperwork, and internal processing for assigned accounts and tasks as is appropriate
Key contributor for executing critical path work for clients: Identifies opportunities for cross-sell and up-sell of other Hub products and services where appropriate.
Stays abreast of changes in the insurance industry and other external conditions that may impact clients
Manages, organizes, and conducts client meetings when necessary
Maintains data and documentation in the organizations broker management systems
Manage client relationship and troubleshoot client service needs as they arise
Follow Hub Best Practices & workflows as an Account Manager.

SALARY

The salary for this position is $70,000.00

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Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Associate degree (2-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.