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West Creek 7 (12077), United States of America, Richmond, Virginia

Senior Manager, Risk Analyst, Workday ERP Program (Hybrid)

This Senior Risk Manager role performs a key first line of defense risk management role, as well as key project management support, for our multi-year Workday Finance Enterprise Resource Planning (ERP) Platform Integration effort, the primary core system modification (“ERP Core Mod”) for Finance. This role will help ensure Finance processes and related enterprise processes maintain their “well managed” state as they undergo this significant change. Our ERP Core Mod will also help set new risk management standards for Finance, including the initial implementation of an integrated process view, increased control automation, and enhanced process documentation. This Senior Manager will manage a team of risk advisors and process engineers, as well indirectly lead associates across Finance and the ERP program to implement our enhanced risk management infrastructure. This position requires interacting with a variety of stakeholders and subject matter experts across Finance and Capital One; and at times, may support the broader FRM team via related governance activities and specialty projects.

Responsibilities:

• Develop and execute an integrated risk management strategy and roadmap for Finance ERP consumer application modernization programs

• Develop, manage, and lead a team of process engineers and risk advisors (associate and non-associate labor) in support of ERP, Bank, and Card modernization programs

• Provide executive level program reporting to Finance and FRM leadership and provide support on board level reporting for ERP program deliverables

• Partner with Finance Product Data Solutions, data stewards, and Finance teams to create a risk and control framework for enterprise resource planning and consumer applications to adopt and promote data risk management, compliance, regulatory requirements and process management principles that will guide and provide oversight of data and operational processes

• Provide executive level program reporting to Finance and FRM leadership and provide support on board level reporting for ERP program deliverables

• Guide and orchestrate cross functional teams to develop the risk management framework for data requirements, and critical business needs and dependencies to inform a reimagined finance core data publishing product agenda

Basic Qualifications:

• Bachelor's degree or military experience

• At least 5 years of leading projects

• At least 2 years of experience in improving processes

• At least 2 years of experience explaining technical subject matter to non-technical audiences, and leading discussions across functions to ensure clarity around business direction and strategy

Preferred Qualifications:

• 4+ years or experience in implementing Finance- or HR-related technology programs or projects

• 4+ years of experience in a field related to risk management (e.g., compliance, legal, audit, business risk office, operations risk management, credit risk management, or finance)

• 3+ years experience in banking-related finance or accounting

• 3+ years of experience in process management, improvement, or design

• Project management, process engineering, or other Risk Management certifications (PMP, BPM, CRCM, APRM, Six Sigma/LEAN, etc.)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).