Job Information
Capital One Risk Manager, Change Management & Operations in Richmond, Virginia
West Creek 3 (12073), United States of America, Richmond, Virginia
Risk Manager, Change Management & Operations
Capital One’s Governance, Valuations, & Innovation (GV&I) Team is a second line of defense function housed within the Credit Risk & Analytics (CR&A) Division. CR&A is responsible for Risk Governance, Risk Appetite, Credit Risk Policy, and Assurance Exam Management activities for the Commercial Bank. The team’s contribution is critical in providing a foundation for sound risk management practices, complying with internal policies and regulations and exhibiting the overall culture of Capital One.
GV&I is seeking a Manager-level associate with experience executing risk management processes and creating efficiencies by continuously improving these processes, leveraging data and technology. The individual will partner with smart and passionate stakeholders across the Lines of Business, Product, Data, Technology, and Risk to enhance risk governance, controls, processes, and assurance practices, implementing changes that are strategic and transformative for the Bank.
This opportunity provides for significant professional growth and exposure to senior management. The ideal candidate must be able to effectively communicate and influence partners across multiple functional areas and levels of the organization. Strong data analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. The individual will display leadership skills and be able to drive and motivate others in delivering flawless execution.
Specific responsibilities include, but are not limited to:
Administrating real estate valuation processes, systems, and data through day-to-day management and continuous improvement
Providing business insights and reports that enable stakeholders to make data supported decisions
Supporting delivery of GV&I’s change program, including simplification of Policies and remediation of assurance findings
Partnering with the Lines of Business, Product, Data, Technology, and Risk to create efficiencies without compromising on controls and oversight
Formulating and implementing solutions, leveraging on technology as much as possible
Promoting GV&I’s learning and culture by facilitating continuous learning activities and team interactions
Desired Skills:
Self-starter with a background in Financial Services
Understanding of commercial banking activities and the three lines of defense framework
Strong data analytical skills and and data management processes
Experience creating business insights and reports using analytical and data platforms (e.g., Quicksight, Snowflake) and structured query language (SQL)
Experience in structuring and executing change plans across an organizations complexities and managing stakeholders through the change
Independent problem-solving and discretion
Aptitude for synthesizing complex issues into a clear and concise summary
Proactive and results-oriented
Ability to establish credibility, trust and support within all levels of the organization
Strong written and verbal communication skills
Excellent attention to detail
Willingness to learn, adapts easily to change and confident with diverse thinking
Knowledge and experience using Microsoft Office applications and Google Suite
Basic Qualifications:
Bachelor’s Degree or military experience
At least 7 years of experience in risk management
At least 2 years of experience in business analytics
Preferred Qualifications:
Bachelor's Degree in Accounting, Finance or Economics
Experience in Financial Services
Experience with Credit Risk management practices including Real Estate valuation
1+ year(s) of experience leading people or project teams
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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