Experience Inc. Jobs

Job Summary:

• Receive and enter vehicle accidents into appropriate database

• Process liability insurance claims, in accordance with accident details, Drug and Alcohol policies and DOT compliance

• Manage driver files under the accident policy

• Responsible for handling Estes vehicle damage and communicate with adverse parties related to vehicle accidents

• Coordinate with internal and external stakeholders to obtain and communicate necessary DOT compliance information

• Interact with local law enforcement agencies, gather accurate details to complete request forms and coordinate other requirements to receive accident/crash reports.

• Assist with Driver Safety Programs by categorizing and identifying drivers that meet the program’s eligibility criteria

• Responsible for subrogation against responsible parties for Estes Express Lines damage

• Regular attendance is required.

• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Qualifications:

• High School or General Education Degree (GED), or any combination of education and experience which would provide an equivalent background. Some college preferred

• Customer service experience preferred

• Excellent written, verbal and listening communication skills required

• Excellent data entry and 10 keying / encoding processing skills required

• Proficiency in Microsoft Excel, Word and Outlook required

• High level of attention to detail required

• Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job

• Must be able to comply with all company policies, rules, procedures and Code of Conduct

• Must be able to interact well with others

• Must be able to work independently, or in a team setting

• Must be capable of working under tight time constraints in a high volume environment with multiple priorities

• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check

• Must be authorized to work in the United States

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.

Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.