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West Creek 1 (12071), United States of America, Richmond, Virginia

Principal Associate, Project Management - Decisioning Platform (Hybrid)

The Principal Project Manager will sit horizontally and be responsible for supporting the multiple platforms and teams as the Testing and Release manager within the Decisioning Platform team in US Card. Responsibilities include tracking and management of intent build, testing expectations & timelines, release tracking and good governance and well managed activities across the process. This role partners closely with product peers, technology and the other program teams coordinating well-managed deliveries across multiple functions and lines of business.

General Responsibilities:

• Manage the Testing and Release process for all build work happening within the Decisioning Platform, coordinating across job disciplines and multiple partner organizations

• Maintain a governance model to manage the testing and release process to include prioritization of most critical initiatives, managing dependencies, risks and deadlines

• Manage small-medium scale program deliveries that impact the Decisioning Platform

• Collaborate with all levels of the organization to monitor and manage the critical path, plan contingencies, facilitate scope changes, and control resource expenditure

• Report on feature delivery progress, specifically focused on testing and release including managing escalations and impediment resolution

• Build and maintain high trust relationships with partner teams across the Enterprise to keep abreast of current strategies and manage work in progress

• Align to appropriate Jira data management and best practices specifically around tagging and tracking as well as ensuring good governance and reporting of issues and work

• Exposure to influencing senior level stakeholders

Basic Qualifications:

• Bachelor’s Degree

• 3+ years of Project Management experience

Preferred Qualifications:

• Master’s degree or an advanced certifications (PMP, BPM, CSM, CPO, SAFE)

• 4+ years of experience in program, portfolio or product management

• 2+ years experience in financial services and the consumer credit card industry

• 2+ years experience with technology or software delivery

• Google and/or JIRA experience

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting . Monday and Fridays are enterprise- wide virtual work days . Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).