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Ryder System IT Automation QA Lead - Remote in Richmond, Virginia

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The QA Automation IT Lead will be responsible for Quality Assurance for all projects within 1 or more project vertical markets. Will establish project priorities and manage the activities of the QA Consultants, Specialist, Analyst, contractors, RyderTemp and interns within the team, delivering each project within the established commitments, ensuring quality, performance and conformance with established specifications. Under general direction, the QA IT lead carries out procedures to ensure that all information system products and services meet organization standards and end-user requirements.


Ensure that the Ryder QA methodology is adhered to on all projects under their control. As part of a continuous improvement program, review and revise, as necessary, the quality assurance objectives and processes, including definition and implementation of the environment and infrastructure of quality assurance. Participate in defining overall releases, engineering infrastructure, review and revision of quality metrics and measurement systems. Key Responsibilities include: review compliance with current standards and procedures for project business requirements documentation, testing documentation and measurements; identify, improve, and implement standards for QA processes; train team member’s on Ryder’s QA methodology; assists in the research and implementation of appropriate QA productivity and testing tools; development and maintenance of QA Estimation Tools-Provide leadership with Project Management tools and techniques

Create test data, test cases and test execution for applications. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future organization and improvements. Resource will act as subject matter expert in assigned areas. Performs complex work flow analysis and recommends quality improvements.

Staff, coordinate and manage all QA Projects and a group of QA Testers. Provides test automation, security test and performance test guidance to all testers in the QA team by being involved with project level work as needed. Performs and leads tests of software to ensure proper operation and freedom from defects.

Automation Lead responsibilities

Ensure that design for automated tests includes:

  • Code reusability, Parameterization, Robustness (Automation code does not break easily with changes in application and/or data). Scalability and flexibility, Reduce the number of maintenance points

  • Lead automation test teams to define test strategy, involve in architect test automation best practices, design tests, create test cases and execute tests

  • Enable automated testing in the context of Continuous Integration and Continuous Delivery (CICD)

  • Evaluate technical feasibility of testing solutions/designs in wide range of technology platforms.


  • Experience in Quality Assurance, process and procedure experience with Test Plans and Test Scripts

  • PC proficiency in Microsoft Office applications

  • Hands on experience in Tricentis TOSCA, Java/C#, Selenium, Appium, Webservices/API automation, SQL, CI/CD Integration, Git, Agile

  • Knowledge on Visual Testing, Accessibility testing – preferred

  • Experience in Quality Assurance, process and procedure experience with Test Plans and Test Scripts

  • PC proficiency in Microsoft Office applications

  • Hands on experience in C#/Javascript/ Java, Jmeter/Blazemeter/Performancecenter/Neoload/LoadRunner, HTTP protocols, Webservices/SOAP & REST, CICD with Cloud computing, APM Tools, ORACLE/SQL, Git, Agile

  • Knowledge on Azure DevOps - preferred


  • Development of project scope of work for Quality Assurance

  • Quality Assurance Project Plan & Budget Development

  • Establishing appropriate project milestones

  • Managing the allocation of resources to ensure delivery of results

  • Prepares and gives presentations related to QA activities to business users and project team

  • Gather project requirements and specifications from vendors, project managers and end-users

  • Oversee project test planning and execution

  • Coordinating all testing efforts including the setup and use of testing environment

  • Participates, as required, in a hands-on role, contributing with his/her technical/functional expertise

  • Ensuring that projects adhere to established quality standards and measurements

  • Tracking project status and ensuring that projects adhere to proposed schedule

  • Tracking project budget and ensuring that projects adhere to proposed budget

  • Re-establishing milestones if necessary due to project scope changes

  • Communicating project status to all appropriate and interested parties

  • Anticipating and addressing project obstacles

  • Issue Resolution/Escalation

  • Telecommute effectively as needed and as directed by manager

  • Ensuring that appropriate documentation has been completed and distributed to operations, configuration management, and business users before deployment

  • Recognizing and communicating individual and team contributions

  • Attend project test phase metrics review and approves migration to production environment

  • Coordinates and participates in post-implementation reviews

  • Liaison with application or customer verticals, project management team’s on a regular basis to ensure that upcoming projects are planned

  • Plan, develop and execute new process and procedures for test team

  • Plan, develop and execute key metrics for the QA team

  • Plan, develop and execute monthly dashboards and presentations

  • Performs other duties as assigned


Bachelor's degree Computer Science/Engineering/Technology.


Seven (7) years or more experience Quality Assurance software testing

Applicants from California, Colorado, Hawaii,New Jersey, New York City, and Washington:

Salary is determined based on internal equity; internal salary ranges; market

data/ranges; applicant’s skills; prior relevant experience; certain degrees or

certifications, etc

The salary for this position ranges from 85K – 105K

Ryder offers comprehensive health and welfare benefits, to include medical,

prescription, dental, vision, life insurance and disability insurance options, as well as

paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category: IT Quality Assurance

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.