Job Information
EAB Associate Campaign Data Analyst, Adult Learner Recruitment in Richmond, Virginia
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Associate Campaign Data Analyst, Adult Learner Recruitment
The Campaign Data Manager team manages partner data relationships for higher education partners within the Adult Learner Recruitment portfolio. This partner-facing role facilitates the systematic acquisition and return of partner data - specifically, ensuring (1) transformation and integration of partner data into high-quality partner information assets and (2) partner satisfaction and engagement throughout the partner data implementation life cycle. This position works directly with the partner to gather data/information requirements and with the internal account teams to define the standards and rules to ensure data is extracted, transferred, and loaded into our systems for downstream marketing campaign execution, monitoring, analysis, reporting, and decision-making.
This role is based in Richmond, VA.
This position is also listed as Associate Campaign Data Analyst for posting purposes; the official title of this hire is expected to be Associate Campaign Data Manager to align with EAB business norms.
Primary Responsibilities:
Manage relationship with partner for data-related activities; understand their business objectives
Establish requirements, specifications, standards, rules to acquire and transform partner data into information assets for company and clients
Acquire and standardize incoming partner data while ensuring accuracy and integrity
Develop proficiency in executing required data tasks using basic programming languages (e.g., SQL, JavaScript or MongoDB) to support internal production processes, standardize partner data and create partner data files
Perform 2nd level data reviews and revisions to ensure accuracy and integrity of outgoing partner data
Facilitate resolution of data discrepancies with partner and partner teams
Act as data leader, helping to drive data best practices within the data team, account team(s) and with partners; serve as resource for Associate level
Engage in external partner interactions; develop partner relationships; provide stellar customer service and communication
Engage in internal partner team interactions; continuously provide status updates; maintain productive working relationships; attend/participate in partner team meetings
Ensure quality and consistency of work; own data process from start to finish; understand and confirm partner needs prior to executing requests
Shepherd quality and timeliness of deliverables throughout partner data process(es), keeping all parties informed to proactively mitigate people/process/system issues
Perform other related responsibility as assigned
Basic Qualifications
Undergraduate degree (Associate’s or Bachelor's)
1+ years relevant work experience
Experience communicating and collaborating with partners, partner support and technical communities
Ability to maintain composure, take initiative, prioritize and multi-task in a fast-paced environment with competing deadlines
Detail-oriented in establishing data requirements and reviewing files of various types (Access, Excel, fixed format, etc.) to ensure accuracy
Proficient in Microsoft Office Access or Excel
Strong verbal, written and active listening communication skills with a focus on service and collaboration
Time and project management skills
Ideal Qualifications:
Experience working in account, partner, project and/or data management
Partner-focused, critical problem-solving and consulting skills
Goal-oriented team player
Proven work ethic and commitment to continuous improvement
Passion to learn new things about the business, systems and data and apply learnings resourcefully
Prior light programming experience or coursework, preferably in one of the following languages: SQL, JavaScript and/or MongoDB
Demonstrates personal responsibility and assertiveness
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary for this role is $49,500 per year.
This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, including, without limitation, individual and organizational performance.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Gender affirming care coverage
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.