Experience Inc. Jobs

Job Information

Travelers Insurance Company Active Directory Security Engineer in Richmond, Virginia

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category


Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$84,800.00 - $139,900.00

Target Openings


What Is the Opportunity?

Work with a team to architect and manage Microsoft Active Directory. Day to day operations will include design and architecture planning, GPO management, M365 planning and integration as well as AD infrastructure updates, and troubleshooting of AD issues. Also participate in daily operations and approvals of Network Security functions and controls. Plan at an operational level and manage the effective use of resources to transform business-specifications into cost-effective IT Security solutions. Implements and/or maintains a medium system or multiple smaller systems and/or assigned project(s). Investigates, identifies, and resolves Cybersecurity events/breaches independently. Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures. The Work Arrangement for this position is based on location.

What Will You Do?

  • Be part of a team that manages our entire Active Directory environment of 27 domains in 14 forests.

  • Monitor and manage backups of Active Directory using native and vendor products.

  • Process operational requests for our testing environments.

  • Review upcoming changes to production to evaluate risk and impact to users.

  • Create scripts and batch jobs to support maintenance of Active Directory.

  • Monitor and manage the sync from on-premise Active Directory to Azure AD.

  • Work with additional teams supporting Network and Edge Security daily operations.

  • Provide operational support, trouble shooting and maintenance of major Security related processes, controls or products.

  • Analyze, configure, test, document and implement upgrades to security processes, controls or products.

  • Designs, develops, and builds new Cybersecurity processes.

  • Participates/leads activities to resolve situations involving improper attempts to access or infiltrate our networks.

  • Recommends changes to area procedures and products. Implements own recommendations with management review.

  • Recognizes, analyzes patterns, and responds to security events and escalates to management.

  • Consults with business peers to analyze, support, and resolve Cybersecurity events.

  • Understands and has input to the budget process, and shares responsibility for cost-effective expense control of assigned projects.

  • Participate in Security and enterprise projects as assigned.

  • Evaluate purchases and/or licensed software products to identify and address security exposures

  • Act as a security representative at design and new technology meetings.

What Will Our Ideal Candidate Have?

  • Bachelor’s Degree in a STEM (Science, Technology, Engineering, Math) discipline preferred.

  • Five years of relevant experience with Cybersecurity practices, processes, and Cybersecurity event investigation/resolution preferred.

  • Experience providing high-level administrative support with a comprehensive knowledge of specific IS Security methodologies, processes and software packages and a conceptual understanding of other IS Security procedures and policies preferred.

  • Experience with Cloud architectures such as AWS, GCP, and Azure

  • Experience with Scripting and script development for automation and testing

Problem Solving:

  • Demonstrates sound analytic and diagnostic skills dealing with issues that are loosely defined and/or where information is available but must be further manipulated.

  • Once decisions are made, is able to follow and direct action to implement intended results.

  • Breaks a problem down to manageable pieces and implements effective, timely solutions.

  • Openly and directly confronts conflict until resolved.

Team Orientation:

  • Builds relationships with peers and other departments to achieve objectives, to work as one team and to secure necessary resources not under his/her personal control.

  • Balances team and individual responsibilities.

  • Exhibits objectivity and openness to others’ views.

  • Gives and welcomes feedback.

  • Puts success of team above self.


  • Supports a distinct business unit or several smaller functions.

  • Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures.

  • Results are reviewed with next-level manager for clarification and direction before proceeding.

Planning & Project Management:

  • Works with the project manager in identifying those project tasks that are most important, establishes clear priorities and understands the larger picture.

  • Anticipates and effectively responds to changes in workload and resources.

What is a Must Have?

  • High school diploma or equivalent required.

  • Three years of work experience within Computer Science or a related field required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .