Job Information
EAB Accounts Receivable Manager in Richmond, Virginia
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Accounts Receivable Manager
The Accounts Receivable Manager will manage the daily operations and strategic objectives of the Company’s customer collections process through the design, implementation, maintenance and management of accounts receivable business functions, including collections, loss mitigation, and dispute resolution. EAB seeks someone with strong communication, analytical and critical thinking skills to support the Controller with meeting the Company’s cash collections goals. The Accounts Receivable Manager will also support data migration efforts and other projects for our growing business.
This position is in Richmond, VA or Washington, DC.
Primary Responsibilities:
Develop and execute collections strategies that optimize resource utilization, internal and external customer relationships and drive results
Set objectives for the accounts receivable team that align with the Company’s financial targets
Develop and produce month-end accounts receivable reports supporting the executive financial package
Analyze and monitor accounts receivable metrics providing insight into customer payment behaviors
Manage the performance of a team of Specialists, Senior Specialists and Supervisors, providing timely feedback and following EAB’s Management Expectations
Negotiate with clients regarding non-payment issues
Address escalated customer communication in a professional manner
Continuously ensure adherence to and documentation of key internal controls
Ensure accounts receivable and collection policies, procedures, and practices are implemented and adhered to
Basic Qualifications:
Proven experience as an Accounts Receivable Manager, including a minimum of 2 years in a supervisory role
Bachelor’s Degree
High level of customer service
Ability to accurately process and analyze numerical data
Team management and negotiation skills
Knowledge and understanding of proper accounting treatment for accounts receivable transactions and activities
Excellent analytical, organizational, and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to take initiative on projects and handle customer service interactions
Proven experience managing multiple, competing priorities
Intermediate Excel skills
Ideal Qualifications:
Bachelors Degree in Accounting or Finance
Experience with NetSuite and familiarity with Salesforce reporting and views
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary range for this role is $75,000 - $100,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.
This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, including, without limitation, individual and organizational performance.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Gender affirming care coverage
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.