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OakBend Medical Center Insurance Verification Specialist - PRN in Richmond, Texas

The Insurance Verification Specialist is responsible for verification of eligibility, insurance benefits, authorizations, pre-certification and payments of patients for all OBMC locations. The Insurance Verification Specialist is required to contact patients by phone to discuss total amount due to hospital for services rendered, setup payment arrangements, create estimates for portion due at time of service and assist patients with insurance plans that are complex. Must have insurance/benefits and authorization expertise, analytical thinking skills, communication and writing skills, attention to details, multitask, background knowledge with insurance plans, knowledge with payer websites and policies/procedures, basic Microsoft and Excel experience and ability to key data entry timely and efficient.

This position’s first and foremost responsibility is to protect the financial integrity of OakBend Medical Center. There are multiple locations within OakBend Medical Center requiring Insurance Verification Specialist services (i.e., Jackson St, Williams Way, New Territory, Wharton, Elite Travis, River Oak, Metro and Grand Parkway). While the day to day duties vary, the primary responsibility is maximizing reimbursement and obtaining authorizations for all required services rendered. The Insurance Verification Specialist must ensure that each account has complete benefit verifications, appropriate authorizations, and that all out-of-pocket expenses are explained to our patients and financial arrangements made and are followed through per current procedures including uninsured patients. Protect the financial health of OakBend Medical Center and providing exemplary customer service to our internal and external customers.


High school diploma or GED.


At least one year of Insurance Verification experience required




Excellent interpersonal skills required. Typing of 35 wpm.


OakBend Medical Center is the last remaining independent, nonprofit hospital in the Greater Houston area, providing exceptional service with its three hospital campuses, 5 ambulatory surgery centers, 20 physical therapy clinics and 22 nursing homes.

We distinguish ourselves among our healthcare peers by housing several unique programs and facilities including the area’s only no-wait emergency departments, hospital-based skilled nursing facility, advanced trauma program, acute care of the elderly (ACE) unit, geriatric psychiatric program, and permanent hospital-based air ambulance. We also have numerous programs designed to meet the needs of the community including advanced wound care services, a heart attack program, and a Gold Plus-rated stroke program.

For the past 70 years OakBend’s mission has been to provide exceptional, compassionate health care for our community, regardless of ability to pay. Our employees make a difference in patients’ lives by embracing the values of Excellence, Integrity, Ownership and Compassion.

ID: 2022-2809

External Company URL: https://www.oakbendmedcenter.org/

Street: 7830 West Grand Parkway S

Shift: Days