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System Engineer III

Want to join an engineering team that builds and supports all our IT services?

Motivated by seeing your work impact product delivery and customer outcomes?

About the Team:

The IT Operations team at Reed Exhibitions is responsible for managing an array of tasks that address the company's diverse technological requirements.

About Role:

This role is responsible for the technical support and management of Splunk within our Global Technology Operations Team. The position functions as a Splunk Administrator within Global Technology and offers technical assistance to application users and technical support teams.

Responsibilities:

• Creating and managing quality queries, dashboards, custom views, saved searches, and alerts for internal technical operations teams and business application owners.

• Developing and maintaining automation scripts for security operations using common scripting languages such as Python, Bash, or PowerShell.

Qualifications:

• 2+ years of Technical Support Specialist experience

• 2-year technical degree + Bachelor’s degree required

• A+ Certification or other technology certifications a plus

Required skills:

• Understanding of Data Flows & Reporting

• Proven knowledge of ITSM tools & processes, Integrations, Project Management Tools

• Advanced knowledge in multiplatform environments and data flows

• Proven ability & understanding of an array of Application Technologies (Cloud/SaaS/On-Prem/Legacy).

• Ability and willingness to learn and adapt to new technologies

• Basic knowledge of OS, virtual machine, infrastructure, and database management

• Experience in Splunk Cloud

Desirable skills:

• Knowledge of Splunk Observability

• Experience with cloud platforms, particularly AWS, and familiarity with their security features

Support skills:

• Experience leading teams to troubleshoot complex project issues

• Skilled in technical writing and SOP development

• Knowledge of operating procedures creation and updates

• Ability to understand and manage system processes

• Familiar with IT environments and business needs

• Proficient in backup and recovery procedures

• Strong organizational, project planning, time management, and change management skills

• Coordinate with development, support groups, and vendors; escalate issues as needed

• Adapt to new technologies and assist others in doing so

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days

• Health screening, eye care vouchers and private medical benefits

• Wellbeing programs

• Life assurance

• Access to a competitive contributory pension scheme

• Save As You Earn share option scheme

• Travel Season ticket loan

• Electric Vehicle Scheme

• Optional Dental Insurance

• Maternity, paternity and shared parental leave

• Employee Assistance Programme

• Access to emergency care for both the elderly and children

• RECARES days, giving you time to support the charities and causes that matter to you

• Access to employee resource groups with dedicated time to volunteer

• Access to extensive learning and development resources

• Access to employee discounts scheme via Perks at Work

About the Business

Reed Exhibitions is a global leader in organizing trade shows, exhibitions, and events. With decades of history, it has been pivotal in connecting businesses and industries to promote innovation, networking, and growth. This document examines the company's background, major exhibitions, and its worldwide impact on various industries.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.