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Title: Director Quality Operations Support Location: Richland, WA About Lamb Weston We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it's our business to see the possibilities in potatoes and people. We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow. We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world! Join Lamb Weston! We bring the world together with our fries. Job Description Summary This position provides Food Safety and Quality (FSQ) leadership for the manufacturing facilities by establishing and implementing strategies to improve and maintain FSQ standards, goals, and objectives. It supports the Operations Platform by ensuring FSQ programs, specifications, and procedures are aligned, maintained, and are fully functional. Focus areas for this position includes oversight and management of the Corporate Quality Management platform, FSQ continuous improvement, systems for FSQ evaluations, training, and achievement of key FSQ metrics. Job Description * Provide leadership and support of the Plant FSQ Master Plan program. * Management and support of the Lamb Weston Quality Management Systems. * Responsible for all aspects of managing the assigned Corporate Quality Assurance team supporting Operations. * Provides Leadership in technological advancements in quality evaluation. * Provides support to all manufacturing facilities through process and procedure standards, gap analysis, recommending changes and subsequent implementation with training to achieve compliance of set standards and goals. * Supports all Food Safety and Quality related projects and initiatives throughout the entire LW Supply Chain. * Responsible for the Process Quality training program and certification process. * Ensures Plant programs align with Corporate and customer requirements. * Supports new product commercialization through initial production. * Supports corrective actions at the Corporate and Operations level as Quality and Food Safety deficiencies are identified. * Supports and fosters the relationship with and utilization of Food Safety platform COE resources to mitigate risk to our customer and the Lamb Weston Brand. * Provides leadership in the attainment of Corporate Quality objectives and metrics. * Develops and supports Quality and Food Safety continuous improvement * opportunities. * Supports determination & implementation of product dispositions regarding holds, warehouse, transport, & logistics issues in relation to Quality and Food Safety. * Acts as supporting member of Recall and Withdrawal management. * Supports the "Core-4", "Journey to Zero" and veLOCity (LOC) platforms through FSQ global pillar leadership. * Provides Quality technical support to the Plants, Sales, and Customers. * Supports investigation and corrective actions for consumer/customer complaint resolution working with the Commercial Quality Team. * Assists in ensuring Plant traceability and recall system is effective. * Provides support to operations during GFSI and customer audits. * Provides Leadership in the development a To view the full job description,