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T-Mobile USA, Inc. Retail Store Manager / REQ270500 in Richland, Mississippi

This position is for a Retail Store Manager (New Store Richland) wiith a company location in Richland, MS.

Duties and Responsibilities: You know retail sales inside and out, and you're ready to make that next move to a leadership role like no other. In this role, you'll manage talent, encourage your team, and make sure every customer comes away with an outstanding experience. It's not easy, but it's the kind of challenge that can make your career. Take a closer look at what the job entails: When it comes to the customer experience at your store, the buck stops with you, as you ensure that each person gets an unforgettable experience and a custom-fit solution to their wireless needs. You'll help your associates to build positive relationships with their customers, make expert recommendations, and help onboard customers like a pro. We'll look to you to hire, train and develop your team, making staff adjustments as needed. You'll also ensure that your store meets or exceeds sales goals, and that means leading all aspects of store functions, from sales and inventory to the implementation of new store programs and initiatives. Along the way, you'll stay current on all our technology so that you can be an expert for your team, and your customers. Support team initiatives and create an inclusive environment. Finally, you'll make sure your store always looks its best.

Qualifications and Experience: At least 18 years of age. Legally authorized to work in the United States High School Diploma or GED. T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others. Prior sales and sales management experience with a retailer passionate about customer service. This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement. You've also got experience in operational, financial and performance management, having previously led site profit and loss. An outstanding ability to lead and mentor people to deliver great results. People who know you would say you're excellent communicator, both with customers and teammates. Solid computer proficiency. A Bachelor's degree is preferred.  

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