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SC Department of Public Safety IT Technician III - 114364 in Richland County, South Carolina

Job Responsibilities Do you have a passion for Information Technology? Are you looking to learn new technologies? Then we may have the job for you! We aren’t looking for your “average” IT person. We need a cut above. The ideal candidate would be a team player who can work across departments to manage a variety of network systems and operations. Here at the SCDMV we value teamwork, commitment and excellent customer service. Come join us and find the keys to your future! *This position is in System Shared Services, Headquarters, Blythewood, South Carolina.*_ _* Responsibilities of the IT Technician III * You will install and maintain network equipment, agencies data infrastructure and security devices/software. * Responsible for a variety of operational activities that include resolving user tickets, granting system access requests, and joining bridge lines to resolve system downtime issues. * Works with various service providers to perform installations involving DMV LAN/WAN/VoIP/VPN/Cellular/Internet connections and hardware. * Document, maintain, upgrade, and/or replace hardware and software systems as needed. * Manage multiple concurrent onboarding clients of various scales and priority levels. * Research, make recommendations, and troubleshoot complex problems pertaining to software, hardware and network issues. * Maintain a current understanding of evolving security and privacy practice. * Identify process improvement opportunities and collaborate with peer teams and/or management to implement change. Minimum and Additional Requirements * Minimum Requirements* * A bachelor's degree in information technology systems, computer science, or related field and experience. Relevant experience may be substituted for a bachelors degree on a year for year basis. Additional Requirements * Must complete a nationwide criminal background check. * Employee must be able to lift 50 lbs., use a ladder, be able to use basic hand tools and must possess a valid driver's license * Must reside within a 40 mile radius of DMV HQ's or be willing to relocate. * Must respond to calls on Agency provided cell phone 24x7 Preferred Qualifications Agency Preferred Requirements * Four years of experience configuring, installing, maintaining, and troubleshooting network equipment and network monitoring tools or a combination of education and experience. Cisco certifications preferred. Additional Comments What’s in it for you? At the SCDMV you get to be part of exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. The South Carolina Department of Motor Vehicles offers an exceptional benefits package for full time employees (FTE) employees. * * Health, dental, vision, long term disability, and life insurance for employees, spouse and children *(also available for temporary employees working over 20 hours per week) * 15 days annual (vacation) leave per year * 15 days sick leave per year * 13 paid holidays * State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees) So what are you waiting for? *We're excited to hear from everyone with the skills, experience, and passion to do a great job. *Additional Comments The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. *Salary: $40,759.00 - $75,413.00 Annually Location: Richland County, SC Job Type: FTE - Full-Time Job Number: 114364 Closing: Continuous Residency Requirement: Yes Class Code: AM72 Position Number: 60032114 Normal Work Schedule: Monday - Friday (8:30 - 5:00) Pay Band: Band 6 Hiring Range - Min.: $40,759.00 Hiring Range - Max.: $58,086.00 Opening Date: 06/07/2021 EEO Statement: Equal Opportunity Employer Agency Specific Application Procedures: You must apply on-line at www.careers.sc.gov. Applications will be accepted until a final selection has been made. Follow the status of your application on-line. You will be notified of scheduled interviews and also the final disposition of the job. If you are having technical difficulties submitting your application online and need assistance, please contact 1-855-524-5627. Residency Requirement (specifics): Mission requirements dictate that the individual selected to fill this position must reside within a 40 mile radius of the DMV Headquarters. If an individual does not reside within the 40 mile radius, upon selection for the position, terms of employment will dictate he/she must commit to relocating within that 40 miles radius within a reasonable time frame as agreed upon by both parties. Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions. Agency: State of South Carolina Department of Motor Vehicles Address: P.O. Box 1498 Blythewood, South Carolina, 29016 Phone: 803-896-9711