Experience Inc. Jobs

Senior Associate, Shop Technician

POSITION PROFILE

Entry-level position. Individuals typically work under close supervision in a production shop, setting up copiers and other equipment for delivery to end-user customers while following company policies, procedures, and guidelines.

Job Duties and Responsibilities

· Sets-up and preps all assigned equipment and performs operational checks, making all necessary adjustments utilizing the Supply Chain Install/Return Checklist.

· Achieves productivity and quality standards.

· Analyzes and troubleshoots equipment failures to determine necessary corrective action and makes repairs as required.

· Maintains a clean and organized workspace.

· Responsible for tools and other company assets assigned.

· Completes all required administrative tasks in an accurate and timely manner.

· Completes training courses assigned by Shop management.

· Responsible for closing job in WMS - tracking hours to manage productivity.

· Adheres to all facility security and safety rules.

· Follows all company policies and procedures.

· Other duties as assigned.

Qualifications (Education, Experience and Certifications)

Typically requires:

· High School Diploma or GED preferred.

· Mechanical/electronics trade school is a plus.

· Requires basic technical knowledge (mechanical, electronics, and basic computer skills)

KNOWLEDGE, SKILLS, And Abilities

· Good problem-solving skills and ability to troubleshoot equipment.

· Good organizational skills.

Working Conditions, MENTAL aND PHYSICAL DEMANDS

· Typically, a warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level.

· Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction · prepare, provide and convey diversified information.

· Exposure to chemical solvents and cleaners.

· Physical effort is required in the lifting of tool cases, and assorted equipment weighing up to 75 pounds, as well as the ability to move objects on wheels that may weigh up to 700 pounds.

· Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level.

· May be required to work overtime or outside the normal working hours when the need arises.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

EEO/Affirmative Action Employer -- M/F/Disability/Veteran