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TRI-COUNTY COUNCIL ON DV/SA Shelter Support Staff in RHINELANDER, Wisconsin

JOB REQUIREMENTS: Document incoming calls on the 24-hour crisis line. Complete intakes for clients coming into shelter. Including: preparing room for new client, completing intake paperwork, explaining policies and procedures, and providing a shelter tour. Complete exit paperwork when clients leave shelter. Including: exit paperwork, safety planning (if advocate is not available) and resetting room. Share shift coverage responsibilities as scheduled. Includes answering business and crisis line calls, telephone and face-to-face shelter intakes, responding to resident requests, administering house policies, responding to emergencies, assisting and working collaboratively with advocates on individual goals for clients. Inform clients of facilities, such as laundries or playgrounds. Complete client and program-related records to document services provided Represent Tri-County Council on Domestic Violence & Sexual Assault, Inc. at various community outreach and education events, as appropriate. Participate in volunteer/staff trainings upon request. Maintain shelter security. Other responsibilities as assigned. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Previous human services experience is preferred but not required. We provide training both in house and through state coalitions. We are looking for someone who is able to model healthy personal and professional boundaries, communicate effectively in a crisis situation, and remain trauma-informed with clients. All staff is required to follow the agency\'s confidentiality policy. ***** APPLICATION INSTRUCTIONS: Apply In Person: Stop in to pick up an applications at 3716 Country Drive Ste 6. Rhinelander Wisconsin. E-Mail a Rsum: timberly@tricountycouncil.org Call For Appointment: 715-362-6841

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