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Do you have a passion for high scale services and working with some of Microsoft’s most critical customers? We’re looking for a Site Reliability Engineer with the right mix of software development, on-line services experience and passion for quality to envision, design, and deliver Office 365 government cloud service offerings.

Office 365 is at the center of Microsoft’s cloud first, devices first strategy as it brings together cloud versions of our most trusted communication and collaboration products like Exchange, SharePoint, and Teams with our cross-platform desktop suites and mobile apps. The Office 365 Enterprise Cloud team works with Microsoft’s largest enterprise and government customers to deliver features that meet their specific needs and enable cloud adoption. As you would expect, our customers have the highest expectations for feature quality, security, reliability, availability, and performance.

The Site Reliability Engineering (SRE) team provides leadership, direction and accountability for application architecture, system design, and end-to-end implementation. As a Site Reliability Engineer, you will identify and deliver software improvements using your expertise in software development, complexity analysis, and scalable system design. Strong collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant, meeting the expectations of our government customers and users.

At Microsoft, we can offer you a accomplished team, exciting challenges, and a fun place to work. The work environment empowers you to have a positive impact on millions of end users.

The right candidate for this job (is):

• Passionate about distributed systems and working with highly scalable services

• Enjoys new technological challenges and is motivated to solve them

• Excited about making better software and continuously improving the development, integration, and deployment processes

• Smart, highly motivated, self-starter who thrives in a bottoms-up, fast-paced, highly technical environment

• An effective collaborator, experienced in creating technical partnerships across teams

• Passioate about meeting customer demands and delivering a dial tone service.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Design, develop, and deliver the required software engineering to serve and protect O365 government clouds.

• Own deployment, availability, reliability, performance and customer escalation targets for sovereign environments.

• Proactively identify and reduce issues through design, testing, and implementation of software-based solutions.

• Collaborate with Engineering and Program Management partners to translate customer, business, and technical requirements into architectural designs and feature releases.

• Drive efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability.

• Work within a highly skilled team of engineers to deliver revolutionary improvements to the cloud and scale them.

Qualifications

Required Qualifications:

• 3+ years technical experience in software engineering, network engineering, or systems administration

• OR Bachelor's Degree in Computer Science, Information Technology, or related field.

Other Requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Candidates must have an active TS and be willing to upgrade to TS/SCI (with polygraph) or have an active TS/SCI and be willing to upgrade to TS/SCI (with polygraph). This role will require candidates to maintain the TS/SCI (with polygraph) clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

• Clearance Verification : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

• Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations. As a condition of employment, the successful candidate will be required to provide proof of citizenship, U.S. permanent residency or other protected status under 8 U.S.C. § 1324b(a)(3) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, citizenship will be verified via a valid passport.

Preferred Qualifications:

• BA/BS in Computer Science, Computer Engineering or related technical discipline, or in place of 4-year degree, an equivalent industry internship or industry software engineering experience.

• Familiarity with one or more general purpose programming languages including but not limited to: Java, C/C++, C#, Python, JavaScript, PowerShell.

• Experience with the Microsoft cloud and/or stack including O365, Azure, Windows or other Microsoft software/services.

• Experience leveraging cloud architecture, applying site reliability principles, and/or demonstrating sensitivity to operational concerns.

• Demonstrated ability to debug, fix, and optimize code Full-stack troubleshooting skills across network, application, hardware, management fabric, and distributed services layers.

• Excellent communications skills, both verbal and written.

Site Reliability Engineering IC2 - The typical base pay range for this role across the U.S. is USD $81,900 - $160,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,600 - $174,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 9, 2025.

#M365CORE

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .