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IBM Product Manager for IBM SevOne Network Performance Management (NPM) in Research Triangle Park, North Carolina

Introduction

At Turbonomic, an IBM company, we work to deliver best-in-class software so that our customers can assure application performance, eliminating error messages, spinning wheels and business disruptions. Turbonomic's Application Resource Management (ARM) platform continuously assures that applications get precisely the right resources needed to perform, while maintaining policy compliance and eliminating overspending. Our Network Performance Management (NPM) technology provides modern monitoring and analytics solutions that organizations need to monitor their network infrastructure, and simplifies the extraction and enrichment of metric, flow, and streaming telemetry data across multi-vendor networks enabling enterprises, carriers, and managed service providers to ensure optimal network operations and performance.

Your Role and Responsibilities

The Product Manager is responsible for the product planning and execution throughout the Product Life Cycle, including gathering and prioritizing product and customer requirements, competitive differentiation, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager's job also includes ensuring that the product supports the company's overall strategy and goals.

Preferred locations: Boston, MA, Raleigh/Durham, NC, Austin, TX, New York, NY or Newark, DE

Your Roles and Responsibilities:

  • Analyze, define, and document market driven product requirements.

  • Perform market analysis to ensure product maintains a competitive advantage and distinct competence.

  • Gather and prioritize product and customer requirements.

  • Write User Stories including acceptance criteria.

  • Prioritize product requirements in alignment with Customer/Market needs and market window.

  • Collaborate with other product managers to clarify use cases, define requirements, and prioritize user stories across product backlogs.

  • Groom Product Backlog and decompose stories with Engineering team to prepare to commit release(s).

  • Answer questions from developers to clarify user stories.

  • Attend scrum meetings including standups, retrospectives, and demos.

  • Oversee product planning and execution throughout the product life cycle.

  • Work closely with cross functional teams: Development, Architecture, Product Design, Strategy, Release management, Quality. Assurance, Documentation, Support, Sales and Professional Services to deliver customer outcomes.

  • Review documentation and releases note for accuracy.

  • Demonstrate the latest iterations to customers (pre-release) and gather feedback.

  • Work closely with Marketing to amplify the product value to target markets and channels.

If you are hired into a Colorado work location, the anticipated compensation range for the position $75,000 to $145,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Required Technical and Professional Expertise

  • 3+ years experience with Network Performance Management tools and the customer ecosystem they integrate and operate.

  • 3+ years experience with Software Defined Networking (SDN), WIFI or Software Defined WAN (SD-WAN)

  • 3+ years previous experience as a Product Manager or Product Owner or experience as, Technical Marketer, Professional Services Engineer or Pre-Sales Engineer experience in a related field, with a solid understanding of Product Management disciplines.

  • Bachelor's (BA or BS) in business, computer science, or related field.

  • In-depth understanding of Agile product development methodologies.

  • Experienced with Security concepts for on premise Software Products and SaaS Services.

  • Experience working with large Enterprise organizations and/or Communications Services Provider CSPs, or Managed Services Providers (MSPs).

  • Demonstrated success defining and launching excellent products.

  • Solid understanding of the product life cycle and software development process.

  • Understanding of virtual infrastructure, cloud technology and/or software defined networking.

  • Proficient user of Backlog Management tools (Jira, Rally, etc... ) Candidate with experience using Jira is a plus.

  • Comfortable working with multiple teams, in-house and remote.

  • Confident in preparing for and handling challenging business discussions.

  • Able to build strong interpersonal relationships with, leadership, senior management, and internal and external stakeholders.

  • Excellent written and verbal communication skills.

Preferred Technical and Professional Expertise

  • None

About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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